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Legend Porsche Audi VW

Massapequa , NY

4.9
681 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 681 reviews

February 26, 2015

Go see Alan... This is the place to buy an Audi.. This is our third car from this dealership. Kind and careing people work here. I dont have time in my life for bone heads and know it alls ! This deal More

by KevinM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie in Parts, Alan Cantor, Frank Romanelli
Feb 26, 2015 -

Legend Porsche Audi VW responded

Thank you so much for this wonderful review! Alan always does his best to make every customer feel like "family". We hope to see you again for your 4th, 5th, 6th...vehicle! Enjoy your new Audi A3!

February 18, 2015

Like buying a car from a longtime friend !! Dealing with Michael Paskoff in leasing a new Volkswagen Tiguan was wonderful !! First thing, let it be known, I hate the car buying "ritual". However More

by mwingert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Johanson
Feb 18, 2015 -

Legend Porsche Audi VW responded

Matt, On behalf of Michael Paskoff and all of us at Legend, this is the most exceptional review we've ever seen! I know that Mike has been assisting you for quite some time and it is clear that the friendship was built way before you became a Legend customer. Thank you so much for giving Mike a grand pat on the back. We hope to see you back in for service and for your next VW as well! Enjoy your vehicle and thanks again!

February 17, 2015

Awesomeness!!! Best experience I've had in a while, no shady business, very friendly and extremely preofessional and thorough. This place makes you feel like family, More

by jeffdelva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Johanson
Feb 17, 2015 -

Legend Porsche Audi VW responded

Jeff, It was a pleasure assisting you. It is always refreshing to have nice people come in for a vehicle and you walked in smiling! Of course we did our best to keep you smiling and it seems we succeeded! Enjoy your new Tiguan and please do not hesitate to call us for anything! Thank you so much for the wonderful review. It means alot to us!

January 24, 2015

misconception , fraud I sent my wife to pickup our new car price was set and hand shake made with Manager Sam D, tells me come get your car tomorrow too late to prep it for More

by sals
Recommend Dealer
No
Employees Worked With
Sam Demartino, Richard Hayat
Jan 26, 2015 -

Legend Porsche Audi VW responded

We stand strong in saying that we do not conduct business in this manner.

October 23, 2014

Worst experience at a dealership! This man has horrible customer service, he is untrustworthy and very sneaky. I will never step foot in this store again. Be aware that he will take More

by Pvinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Johanson
Oct 24, 2014 -

Legend Porsche Audi VW responded

All of us at the Legend Auto Group hold our customer service standards in the highest regard. We pride ourselves with making all of our customers happy. Our VW store is #1 in NY State for Customer Satisfaction and our Audi Store is in the top 10. With that said, we cannot be perfect. We will be sure to make a point of working harder at this in the future. Thank you for helping us to be aware.

September 27, 2014

Simply the best buying experience ever. My experience started with email exchange with Victoria, she was really helpful and kept me engaged through a couple of shifts in focus on my part and More

by John Panagia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Abraham Goren
Sep 30, 2014 -

Legend Porsche Audi VW responded

John, Thank you so much for taking the time to give Abraham and I this great review. It was a true pleasure to assist you and we are so happy that you love your new Audi! Please reach out to us if you need anything and we look forward to a long relationship with you! Sincerely, Victoria De Vivo

August 03, 2014

Customer Service Frank and Victoria have been there for me through "thick and thin". They are the prime examples of how everyone should practice The Code of Customer More

by jsjoe96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Frank - preown manager
Aug 04, 2014 -

Legend Porsche Audi VW responded

We strive to make our customers happy. It was our pleasure to do the right thing by you and your gratitude makes it more then worth it! Thank you so much for your continued kind words. As always reach out to us if you need anything! -Victoria

July 14, 2014

DO NOT BUY A CAR FROM THIS DEALER! While the sales staff is courteous and polite for your purchase, the service department is the worst! The only pleasant part about service is the wom More

by johnjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott, from service
June 26, 2014

Not following through on agreement A trade in car didn't have key. Dealership said they would pay in I was charged for key. I was charged by Honda $271.56, but Legend won't pay. Two sa More

by jbkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Siegel
Jun 26, 2014 -

Legend Porsche Audi VW responded

On behalf of Legend VW: We took your Honda in off lease with only one key and the cost of that due to Honda was not discussed with us when we worked up pricing on the new vehicle you purchased. It is not our responsibility to pay for the loss of a key when a customer turns in a vehicle. Of course we are sorry that you are upset, but we are not able to absorb this cost. Please know that we lost money earning your business on the new Jetta you leased. We truly hope that your feelings toward us will change and that you will come to us again for your next Volkswagen. Thank you.

June 03, 2014

Great EVERYTHING!!! From the first email to the CURRENT email and everything in between, my experience with Victoria and Brian at Legend Volkswagen was perfect!!!! They More

by jaya96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Victoria DeVivo and Brian Siegel
Jun 04, 2014 -

Legend Porsche Audi VW responded

Thank you so much for writing this review of us and the dealership. It was my pleasure to assist you and I feel lucky to have made a friend! I wish you nothing but luck with your Passat and please feel free to reach out if you should need anything. On behalf of all of us at Legend we are happy to welcome you to the family! Victoria DeVivo Customer Care Manager Legend VW (631)691-7700

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