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Legend Porsche Audi VW

Massapequa , NY

Overview
Employees
Reviews
Vehicles
4.8
826 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 826 reviews

August 31, 2023

Great service by Jackie and the technicians - they observed and fixed things that I didn’t even notice- well done More

by ROSENWALTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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Oct 24, 2023 -

Legend Porsche Audi VW responded

Thank you for taking the time to share your feedback. We're pleased to hear that Jackie and our technicians provided great service and went above and beyond to address unnoticed issues. Your satisfaction is important to us, and we appreciate your support. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 31, 2023

Always a pleasant experience dealing with your service dept. They are efficient and personable. I'll be back. More

by JDEVANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack in service
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Oct 24, 2023 -

Legend Porsche Audi VW responded

Thank you for taking the time to give us a five star review! We're thrilled to hear that you consistently have pleasant experiences with our efficient and personable service department, and we look forward to welcoming you back in the future. If there is anything you may need, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 30, 2023

Heather and the staff are excellent, highly recommend the dealership. Fast repair time and easy to deal with More

by Ex bronco owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Legend Porsche Audi VW responded

Thank you for your great review and kind words about Heather and our staff. We're pleased to hear that you had a positive experience with a fast repair and found us easy to work with. Your satisfaction is our priority! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 30, 2023

Excellent service appointment. Highly recommend Dealer Rater should not require minimum word counts when asking for reviews More

by JKAPPS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, David Zelen
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Oct 24, 2023 -

Legend Porsche Audi VW responded

Thank you for taking the time to leave us a five star review. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 30, 2023

ALWAYS AMAZING SERVICE THANK YOU! !!!! EFFICIENT, TIMELY AND JUST AMAZING CUSTOMER SERVICE. WOULD NOT GO ANYWHERE ELSE More

by jzjmom3
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ladd, David Zelen
Report | Print
Oct 24, 2023 -

Legend Porsche Audi VW responded

Thank you for your amazing review! We're truly grateful for your continued trust and support. Providing efficient, timely, and amazing customer service is what we aim for, and we're thrilled to have you as a loyal customer. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 29, 2023

Everything was wonderful for 10k mile service. Took about an hour and all was as expected, great service and hospitality. More

by badlerclu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Ladd
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Oct 24, 2023 -

Legend Porsche Audi VW responded

Thank you for taking the time to leave a great five star review! We're delighted to hear that everything met your expectations. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 29, 2023

Personnel at Legend were efficient, courteous and professional. After making an appointment to have a defective part diagnosed, they replaced it immediately and even washed my car! More

by lwilliams405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Legend Porsche Audi VW responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Legend. We're delighted we could quickly address the issue and have your car looking its best with a wash. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

August 26, 2023

It’s a pleasure to work with such knowledgeable people. I had a great pleasure of buying a vehicle from this dealership. More

by DIESELMAN2K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Legend Porsche Audi VW responded

Hello DIESELMAN2K. Thank you for your great review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Legend Auto Group #thelegendautogroup member of the Legend Auto Group #thelegendautogroup

August 25, 2023

The Service Brand Specialist, Jackie Ostrowski was very knowledgeable, friendly and courteous. The service estimate provided was accurate. More

by WILLIAM.POLIKOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Ostrowski
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Aug 26, 2023 -

Legend Porsche Audi VW responded

Hello William. Thank you for your excellent review! We're happy to hear about your great experience with Jackie! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Auto Group #thelegendautogroup member of the Legend Auto Group #thelegendautogroup

August 24, 2023

Ed was a professional from start to finish. I would definitely buy from him again. More

by luchsj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Jaffe, Ivy Feinsilver
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Aug 25, 2023 -

Legend Porsche Audi VW responded

Hello luchsj. Thank you for your wonderful review! We're happy to hear about your great experience with Ed! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great weekend and drive safe! Rep: Legend Auto Group #thelegendautogroup member of the Legend Auto Group #thelegendautogroup

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