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Legend Porsche Audi VW

Massapequa , NY

4.9
791 Reviews
Legend Audi / Volkswagen has been proudly serving Long Island for over 30 years. We have built our reputation for outstanding sales and service based on one simple thing, You, the client. Without your business we would not be here.
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5775 Merrick Rd.

Massapequa , NY

11758

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Showing 791 reviews

January 01, 2025

Very experienced sales person, satisfied all our needs; answering on all questions . This is the 2nd time we bought the car from legend. More

by LANAVASILYEVA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful review! We're delighted our team has made yet another sales experience with us a great one. Thank you for taking the time to share your feedback and for choosing Legend Auto Group once again! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 31, 2024

Poor communication with me concerning license plate tags. On December 21 I was told I would receive a call back. Hours later when no call came I needed to pass by the dealership myself. On December 30 I wa More

by george.mignosi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Siegel
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Legend Porsche Audi VW responded

Hello George, we sincerely apologize for the delay you have experienced with us. Unfortunately the service that does our out-of-state motor vehicle paperwork has been closed for the holidays. We acknowledge this should have been communicated to you sooner and take responsibility for the lack of communication. Our team is working diligently to get you these license plate tags, and we apologize once again for the inconvenience. If you have any further questions, please call us or email us directly at customercare@legendautogroup.com. Have a good week, a happy new year, and drive safe. Rep: Legend VW

December 29, 2024

I always receive prompt, courteous and professional service. I am confident knowing that I am in good hands and that my car will be attended to quickly and efficiently and above all, correctly. Thank More

by NICOLINALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Meszaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanine Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Legend Porsche Audi VW responded

Hello, thank you for your wonderful feedback and continued support! We're thrilled to hear our team always provides you with an exceptional service experience. Our ultimate goal is always customer satisfaction and we will pass along the kind words to our team. Thank you for choosing Legend Volkswagen once again, we appreciate the amazing review! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 28, 2024

Excellent customer service from Sean and Gina in troubleshooting our starting problem which was a defective 7 month old battery, that they then replaced.under warranty. More

by LBAILEY240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean, Gina
Dec 30, 2024 -

Legend Porsche Audi VW responded

Hello Leland, thank you for your amazing review! We're thrilled our team made servicing with us easy and pleasant. We appreciate the kind words about our staff and will pass along the feedback to Sean and Gina! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 27, 2024

Great, efficient, polite service! Great example of how all service centers should be. Very pleased. Thank you. More

by PROMANELLI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanine Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Legend Porsche Audi VW responded

Hello Paul, thank you for the wonderful feedback! We're thrilled to hear our team provided you with excellent service. Customer satisfaction is very important to our team and we will pass along the kind words. Thank you for taking the time to review our staff and for choosing Legend Volkswagen! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week, a happy new year, and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 26, 2024

Appreciate for professional service Brian was always available for any questions and also happy to assist More

by WALTERLAZO69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Feinsilver
Dec 27, 2024 -

Legend Porsche Audi VW responded

Hello Walter, thank you for your wonderful review! We're delighted to hear Brian always provides you with amazing service. We appreciate the positive feedback about our team and thank you for choosing Legend Volkswagen. If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great weekend and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup

December 23, 2024

Excellent would recommend all my Porsche friends to John in service! Kind friendly and helpful. All the parts were in stock had me in and out before lunch! More

by TARIQABDULLAH85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Schmitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cathy Hagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Motyl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeanine Guerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Legend Porsche Audi VW responded

Hello Tariq, thank you for taking the time to review our service team! We're delighted Jonathan had you in and out promptly. We always aim to take the hassle out of car service and we're pleased to hear your service was completed quickly and efficiently. We wish you a very happy holiday season! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 23, 2024

Deceptive Sales - Took my car Back told me zero excess ware and tare (5000 miles under limit). $1700 in damages - car inspected 3 weeks after surrender and apparently there was theft involved because the More

by marcfrank89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Siegel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Legend Porsche Audi VW responded

Hello Marc, we sincerely apologize for any inconvenience you experienced regarding the bill on your lease return. The inspection process is conducted by an independent third-party service, which unfortunately limits our ability to intervene directly. We truly wish we could provide further assistance. Thank you for your understanding. Have a good week & drive safe. Reach us at customercare@legendautogroup.com. Rep: Legend VW

December 21, 2024

Johnathon was a pleasure to deal with. Excellent communication skills and really went out of his was to accommodate me. Felicia was also very polite and helpful when I made the initial ap More

by psacca5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Kaminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felicia
Dec 23, 2024 -

Legend Porsche Audi VW responded

Hello Patricia, thank you for your wonderful review! We're thrilled both Felicia and Jonathan made your service with us smooth and easy. Thank you for taking the time to review our team and for choosing Porsche Amityville. We wish you a very happy holiday season! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have a great week and drive safe! Rep: Porsche Amityville #porscheamityville member of the Legend Auto Group #thelegendautogroup

December 21, 2024

Chris was exceptional at communicating and being transparent throughout working and then closing the deal on the car. Very straightforward and smooth process! More

by Kgochez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vinci
Dec 23, 2024 -

Legend Porsche Audi VW responded

Hello Kevin, thank you for your amazing review! We're thrilled to hear Chris provided you with a seamless sales experience. Our ultimate goal is to make the car shopping process as easy as possible and we will pass along the kind words. We wish you a very happy holiday season! If there is anything you may need in the future, we are here for you! Reach us at customercare@legendautogroup.com. Have great week and drive safe! Rep: Legend Volkswagen #legendvw member of the Legend Auto Group #thelegendautogroup