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Legend Nissan - Service Center

Syosset, NY

4.8
94 Reviews
Call Service Center (866) 625-2289

94 Reviews of Legend Nissan - Service Center

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June 25, 2024

My appointment for my 1st oil change and tire rotation was set up for me by the dealership at the commencement of my lease. I brought the car in at the scheduled time, was greeted and checked in immediate More

by rhamerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Mendoza, Chris, Joel Grant
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Jun 25, 2024 -

Legend Nissan responded

Hello Randy, thank you for the excellent feedback! We're pleased our team made your service experience quick and easy. Our top priority is to get customers in and out promptly. We appreciate you taking the time to leave us a review and thank you for choosing Legend Nissan. If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great week and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

June 04, 2024

Professional and on time! Excellent service I was explained very nicely what I have to do next time and what’s wrong with the car More

by Shellu.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Venessa
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Jun 04, 2024 -

Legend Nissan responded

Hello, thank you for the wonderful feedback! We're pleased to hear our team was both timely and provided excellent customer service. Being transparent about the service process with our customers is very important to us. Thank you for the great review and for choosing Legend Nissan! If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great week and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

May 24, 2024

Dealer refused to check my car while it was under full warranty. Stated there is a charge for $250 which is outrageous!! More

by Bob-24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager.
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May 24, 2024 -

Legend Nissan responded

Hello, we are disheartened to hear about your recent service experience with us. We believe there may have been a miscommunication here and we apologize for any frustration. We can’t seem to find you in our system, if you are willing, please email us at customerservice@legendnissan.com with your best contact information and a good time to reach you. We would appreciate the opportunity to clear up any confusion. Have a good weekend & drive safe. Rep: Legend Nissan

April 30, 2024

Dear service and friendliness and shuttle services were excellent. I would recommend Legion service. very highly More

by McClinchey49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi Siegel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton McCray, Joe Florio
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Apr 30, 2024 -

Legend Nissan responded

Hi Mr. McClichey, thank you for your wonderful feedback! We appreciate the great recommendation and thank you for choosing Legend Nissan to service with. If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great week and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

February 23, 2024

I went online to search for a dealership that could service my Murano. I chatted directly with Gina who scheduled an appointment for me within a hours time. Once I arrived I spoke with Vanessa and expl More

by CFTorres28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Rampello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa
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Feb 23, 2024 -

Legend Nissan responded

Hi Mr. Torres, thank you for your amazing review! We're pleased to hear both Gina and Vanessa made your service visit with us quick and easy. We strive to provide our customers with both top-notch car service and customer service, and we're happy to see this reflected in your experience with us. Thank you for taking the time to write to us about your visit and we look forward to welcoming you back. If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great weekend and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

Feb 23, 2024 -

CFTorres28 responded

See?!! Even the follow up is timely and amazing. Thank you team. See you guys on my next visit. ;) Chris

February 05, 2024

Service center was amazing, great greeting from Kendall. Excellent service from Vinny. Just an overall great experience. More

by Ab62996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Joe Florio, Kendall Lowinger
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Feb 05, 2024 -

Legend Nissan responded

Hello, thank you for your great review! We're pleased to hear you had a wonderful experience with our service team. We'll be sure to pass along the kind words about their performance. Thank you for taking the time to tell us about your great experience and for choosing Legend Nissan to service with! If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great week and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

December 01, 2023

Sales Dept. and Service Dept. have always been above par. Looking forward to continuing our relationship. More

by rhamerman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Mendoza, Tech 7112, Joel Grant
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Dec 01, 2023 -

Legend Nissan responded

Hello Mr.Hamerman, thank you for your kind words and loyalty! We are incredibly grateful for the positive feedback and appreciate you taking the time to leave us a great review. We are also looking forward to providing you with more great service and sales experiences in the future. If there is anything you may need, we are here for you! Reach us at customerservice@legendnissan.com. Have a great weekend and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

November 23, 2023

It was great experience. Done my maintenenace in 1 hr and they checked all things I asked about. Joseph is amazing and very helpful. Happy holidays! More

by Nik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in service dept.
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Nov 24, 2023 -

Legend Nissan responded

Hello Nik. Thank you for your kind words! We are happy to hear that Joseph provided you with a great experience and amazing service. We hope you have a happy holidays as well! If you ever need further assistance or have any questions in the future, don't hesitate to reach out. If you ever need anything, please contact us at customerservice@legendnissan.com. Have a great weekend and remember to drive safe! REP: Legend Nissan member of the Legend Auto Group #legendnissan #thelegendautogroup

August 24, 2023

Always efficient and easy to deal with. Repairs are always done well. Have been using legend for over 12 years. Love my muranos More

by Bandit2714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Siegel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Grant
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Aug 25, 2023 -

Legend Nissan responded

Hello Bandit2714. Thank you for your wonderful review! If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great weekend and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

June 14, 2023

Legend Nissan Service center in Syosset NY is by far the best Nissan Service center in New York Their staff are excellent and professional Vanessa Mendoza Is one their service consultants and she is always More

by Mr Khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Mendoza
Report | Print
Jun 14, 2023 -

Mr Khan responded

Legend Nissan is the best and Vanessa Mendoza is a great senior service consultant

Jun 14, 2023 -

Legend Nissan responded

Hello Mr Khan. Thank you for your wonderful review! We're happy to hear you had a great experience with Vanessa! If there is anything you may need in the future, we are here for you! Reach us at customerservice@legendnissan.com. Have a great week and drive safe! Rep: Legend Nissan #legendnissan member of the Legend Auto Group #legendautogroup

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