Legend Nissan

Im really satisfied. The attention here is excellent. Very professional. Great communication with my agent. Very professional. Great communication with my agent. More

Carlton has made selling car like reading his Bible. Every day he has pitch from the Bible. He can do all things he set his mind out to do. Every day he has pitch from the Bible. He can do all things he set his mind out to do. More

I’m a lease customer at Legend and this was my third lease. I decided to stick with Legend for this lease as I had been pleased with the service in the past and I also thought that customer loyalty mea lease. I decided to stick with Legend for this lease as I had been pleased with the service in the past and I also thought that customer loyalty meant something there. I was completely wrong. If I could give them zero stars, I would. First off, I’m returning a 2018 Nissan Rogue with 13,000 miles on it. A car that Carvana offered me $7,000 more than my buyout for. I get nothing from Legend. Then they give me the highest price possible monthly with me putting $10,000 down (which I told them I was all in for that amount, but I’ll get back to that) and an 820 FICO score. Nissan was offering a much lower priced incentive for the 2022 Pathfinder Platinum that I was going to lease. Did Legend even offer that? Nope. Then came the day to pickup my new vehicle. I’m at Legend, I transfer my insurance from the Rogue to the Pathfinder. I’m now sitting there for over three hours. Then the sales manager comes out and says that they lost the title for the new vehicle and so I could not get it today. It will take two business days to get. This after they called me and told me to come in and pick up the car and after sitting over three hours. I then had to switch my insurance back to the Rogue and go home. Two business days became almost three weeks. My lease on the Rogue actually expired and went into grace period during that time. And I’m the almost three weeks did anyone from Legend contact me to set expectations? Nope. I emailed them and asked them to prepare the buyout for my Rogue. Then, Legend called me with to update me. They promised me that when I pick up the new car I would be in and out quickly. I finally come back to get the car. I wasn’t in and out and the price adjustment was underwhelming, but sometimes you just want the pain to be over. I finally meet with someone to give the rest of my $10k only the find that I also was asked to pay my firsts months lease payment on top of that. I guess Legend doesn’t know what the term “all in” means. Really, anything to get another nickel. I pay it just to get the pain over with. Now to the car. This is a 2022 Nissan Pathfinder Platinum. As I stated, this is my third Nissan lease and I owned one before that, but this car has a lot of new stuff. Normally when I bought hot leased a new vehicle, the salesperson would show me everything about the car, unless you told them you didn’t want them to. At Legend? Nope. One person showed me how to use the shifter and pair my iPhone. That’s pretty much it. All the driver assist features? I was on my own. Additionally, a warning that took up the entire screen kept coming up every 30 seconds, that I had to dismiss. When I got home, I called Legend and described the warning (as it is not in the owners manual or on any Nissan internet video). My salesperson said it’s a warning to show you that the seats are available, no one is sitting in them and the seatbelts are not fastened. I replied that cannot be possible that people would put up with dismissing a warning like this EVERY 30 SECONDS. He said he would speak to service and call me back the next day. Did that happen? Nope. I went in the internet and learned how to configure my car features and got the warnings to stop BY MYSELF. To be clear, I do not believe that my incident is an isolated one. During the numerous hours that I was waiting there I saw numerous other customers waiting long hours as well. I also witnessed a discussion where they lost at least one other vehicle title. Legend Nissan is ripe with incompetence and dishonesty. Loyal customers mean absolutely nothing to them. I’m the past, I felt it was better but I can tell you that: 1. I will never do business with Legend again, and 2. This experience has turned me off on Nissan as well, so this will likely be the last Nissan that I will lease. More

Joel was awesome. Was very helpful from the minute we walked in. Got us in and out and with everything we wanted. Highly recommended walked in. Got us in and out and with everything we wanted. Highly recommended More

i just bought a vehicle from Legend Nissan. My salesman was Joel Grant, and he made the whole buying experience a pleasure. He did not make me feel pressured into buying my Rogue and was very informative o was Joel Grant, and he made the whole buying experience a pleasure. He did not make me feel pressured into buying my Rogue and was very informative on all aspects of the vehicle. He is the best salesman I ever worked with. More

I just had another amazing leasing experience at Legend Nissan! I’ve been leasing with Legend Nissan since 2015. I recently leased a 2021 Nissan Rogue. I love my new SUV. This is my third lease and my thir Nissan! I’ve been leasing with Legend Nissan since 2015. I recently leased a 2021 Nissan Rogue. I love my new SUV. This is my third lease and my third time working with Jonnie Rhodes. He is such a pleasure to work with. He is a great sales manager. I never felt rushed or pressured during the leasing process. He kept his word with the negotiated leasing terms. When I picked up my vehicle, Johnnie spent time going over the Rogue’s new features. We even drove around so he could demonstrate how the ProPILOT assist system worked. I see why Legend Nissan has such high ratings! I will continue to lease from this dealership and recommend them to my friends and family. More

This was the fastest dealership I ever worked with. I was able to get out in 3 hours (with test drive and other things) versus some places that take the entire day. The service was exceptional. Joel the was able to get out in 3 hours (with test drive and other things) versus some places that take the entire day. The service was exceptional. Joel the agent we were working with had the greatest customer service attitude and speaking voice. The jokes were a plus More

I had an exceptional experience at Legend Nissan. My salesman Michael Black and finance manager Marissa answered all of my questions and I never felt pressured. My husband's lease is up in less than a y salesman Michael Black and finance manager Marissa answered all of my questions and I never felt pressured. My husband's lease is up in less than a year and he said Legend is where he will lease his next Nissan. I will recommend Legend Nissan to any family members and friends in the market for a new or Certified Pre-Owned Nissan. More

I was extremely stressed about turning in my leased Jeep and purchasing a C.P.O vehicle from here Nissan. Joel was amazing to work with! He made the process so easy for me! He was very knowledgeable about t and purchasing a C.P.O vehicle from here Nissan. Joel was amazing to work with! He made the process so easy for me! He was very knowledgeable about the Rogue and what features the different models have. He also made ending my lease with Jeep even more seamless. I can’t say enough good things about him! More

Just bought a car from Bruce what a awesome experience very knowledgeable about all the cars we looked at. Bruce made the car buying experience very quick and easy.Bruce was even able to help me get a bet very knowledgeable about all the cars we looked at. Bruce made the car buying experience very quick and easy.Bruce was even able to help me get a better insurance rate and was very helpful with the process . Marissa in fiance was able to give me many fiance options about which rate would work for me and got all my paperwork done in a timely fashion. Going to a dealership can be an awkward horrible experience but not at legend nissan the next time Im in the market for a vehicle I do not need to go to any other dealer. Awesome Awesome Awesome. Ask for bruce. More