Legacy Westbank Buick GMC

Buying a used car Had the worst experience in buying a car. Had to sit there for 7 hrs just to buy a used car. The sales manager Frank doesn't know what's he is doing Had the worst experience in buying a car. Had to sit there for 7 hrs just to buy a used car. The sales manager Frank doesn't know what's he is doing and Tracy the finance mgr is useless and likes spreading her legs to show everyone her underwear. Very unprofessional. Lied to me about the skylink. It's just to keep track of where the car is, so if you miss a car note, they will shut down the car. Pitiful people. More

Extended Warranty About a week ago i had an issue with my extended warranty in relation to certain parts being covered on my vehicle. The finance manager Mr. Felipe de About a week ago i had an issue with my extended warranty in relation to certain parts being covered on my vehicle. The finance manager Mr. Felipe de J Salguero spent several hours with me and he did not stop until the issue was resolved. This was just another example of great service after the sale and I have to say 'way to go Finance department!!' excellent service and dedication in keeping Don Bohn operating as "One" successful team!!!! R.E.G. II More

I have been in the market for a Truck so I decided since my family,friends and myself have dealt with Dohn Bohn GMC for a long time and my last truck was purchased with them; I decided to go back to them ev my family,friends and myself have dealt with Dohn Bohn GMC for a long time and my last truck was purchased with them; I decided to go back to them even though I live further away now. Well im browsing there website and stumble across what appeared to be a misprint.... I inquired about it and a I got a salesman on the phone who told me that the website price is right and even recited back the stock number to me and I repeated it back to him to make clear there was no mistake. We even spoke every day for 3 days to be sure this was right. SO, I drive my over an hour drive excitedly there to check this thing out in person and claim my prize. When I arrived i was warmly greeted by Corey/ Cory and I stop him with the internet add with pictures to be sure I was not being fooled by a sales pitch. He confirmed that indeed that was it and we were ready to strike a deal. I was actually not even going to negotiate much. I was ready. I fill out all the paperwork with all the necessary personal information needed to get this done and waited for an hour and half. Now Corey/ Cory has come back in fourth a few times between me and his sales manager and is pumped to move this truck. The time has come he is bringing some paperwork (remember after getting all my personal information and running it to see where we stand) and says sit down.... We have a little problem, that price was wrong. So I said how much? Well it was about 25 thousand dollar mistake. Why could this not be caught until after running my information? Why was it not caught within the 4 days before I showed up there? More

I came in for a Oil change and factory recall.I was given great service and the job was done in super time. I shall continue to have my service done at this dealership and I intend to buy my next car from th great service and the job was done in super time. I shall continue to have my service done at this dealership and I intend to buy my next car from them More

I bought my GMC Sierra February 2009. I have had it in for service and warranty work about 4 times. The service I received was excellent and timely. The professionals at Don Bohn Buick GMC are highly reco for service and warranty work about 4 times. The service I received was excellent and timely. The professionals at Don Bohn Buick GMC are highly recommended. More

My wife and I went to Jeff Elliot at Don Bohn because I had purchased a GMC from Jeff two years ago and had been satisfied with the deal and his sales ability in getting to what our needs were and satisfy had purchased a GMC from Jeff two years ago and had been satisfied with the deal and his sales ability in getting to what our needs were and satisfying them with his product. Jeff was as usual very professional in greeting us and listened to our wants and needs and then probed to find out more from us. He then showed us a 2012 Terrain , pointed out the features that satified our needs of fitting entirely in our garage so we could open the tailgate without scraping paint off the vehicle; better gas mileage; no DVD player; and other bells and whistles that we did not desire and definitely did not want to pay for. Two hours later we had a deal ! I would highly recommend Don Bohn and Jeff Elliot to anyone interested in purchasing a new vehicle. More

I went to Don Bohn to get a diagnosis of my Acadia. John I went to Don Bohn to get a diagnosis of my Acadia. John Daigle was courteous and didn't take any time at all to get to my car. I received an es I went to Don Bohn to get a diagnosis of my Acadia. John Daigle was courteous and didn't take any time at all to get to my car. I received an estimate from John and he was able to answwer all my questions to my satisfaction. John kept me up to date on the vehicle's progress and got it back to me with the work done perfectly. My overall experience from the beginning with Don Bohn has been more than excellent. My wife and I had gone to a number of dealerships in person and online, we were very conversant with many of the details regarding the Acadia and were pretty sure that we wanted to purchase one. We visited a number of other dealerships for different kinds of cars including at least three other GMC dealerships and found that either the other dealerships knew little about their vehicles, tried to strong-arm us into a vehicle that didn't include features we wanted, colors we didn't want or who knew less about their vehicles than we did. In one particularly troubling visit to another local dealership (Royal), the salesman blew off my wife's questions and acted as if we were lucky that he bothered with us at all. Don Bohn's salesman and especially their business manager, take particular care to answer all our questions and made sure we had exactly what we wanted and kept in contact with us until we were satisfied. We are more than satisfied with both the Sales staff and with all of our subsequent interactions with the Service staff. Thanks for making the experience so good. My wife insists that I mention that this was her first non-foreign car purchase and she sends her thanks. We will definitely consider any future vehicle purchases from Don Bohn first and foremost because of the satisfaction we have had with them. The distance is worth it! More

Very courteous, no back and forth hagling needed. Straight forward to point. They even delivered vehicle to me after 6PM. Would definitly buy and recomend to others. Straight forward to point. They even delivered vehicle to me after 6PM. Would definitly buy and recomend to others. More

I always get good service when i have to bring in my Buicks(s) Infact I bought another from Don Bohn because of it. The last car I bought (an Enclave) seems to be fairly trouble free so far after 8 mo Buicks(s) Infact I bought another from Don Bohn because of it. The last car I bought (an Enclave) seems to be fairly trouble free so far after 8 months of ownership, Just a few recalls, nothing major More

Custome Service was exceptional. The sales staff was courteous, friendly, and very helpful. Salesman's knowledge of the vehicle was impressive. The Sales Manager was straight forward and understood what courteous, friendly, and very helpful. Salesman's knowledge of the vehicle was impressive. The Sales Manager was straight forward and understood what I was looking for and met my requirements. My overall experience was really great. I dreaded buying a new vehicle. Typically, salesmen apply pressure to make a decision and play games, but not at this dealership. I was relieved that I was able to buy a new vehicle without pressure or any ridiculous games. I must say that I highly recommend this dealership. After researching the vehicle on the internet, I was pleased with the purchase price. The Finance Manager was very helpful and explained all options. No pressure from him whatsoever. I enjoyed working with him. I dealt with Jeff Elliott - salesman, Jody Neil - Sales Manager, and Alonso Gomez - Finanace Manager. (Professionals in their field) Thanks for a very pleasant experience! More