Legacy Westbank Buick GMC

Chelsey and Amy made my day. They work from sun up to sun down and didn’t stop till I got a brand new car. I like to thank all of the staff for their hard work!! And i love my ne They work from sun up to sun down and didn’t stop till I got a brand new car. I like to thank all of the staff for their hard work!! And i love my new car! More

I did not appreciate their attempt to get me to sign the sheet before correcting all the numbers. In the finance dept. they jacked up the interest and quickly lowered it to match my prequalified loan but sheet before correcting all the numbers. In the finance dept. they jacked up the interest and quickly lowered it to match my prequalified loan but tried to lower my manufactures rebate. They use some shady tactics and that’s really sad when you’re making a purchase that high that you can’t trust the people you're dealing with. More

15 words is not even close to what I could say about this dealership! To start with Vincent Clark is a treasure for the gm company. He was so knowledgeable and accommodating that I was taken aback. In a 10 m dealership! To start with Vincent Clark is a treasure for the gm company. He was so knowledgeable and accommodating that I was taken aback. In a 10 min conversation he had given me the phone number for a free tow from gmc, had my part looked up and put in his hand and had me put in the computer so that when I got there I would be ready to go. The other dealership I was dealing with in 3 different calls couldn't even help me. I have broken up with that dealership because how amazing Vincent was. Then when I got to the dealership I met Vincent and also met Patrick who is the service manager. Patrick was very personable and a joy to talk to. I can see the commrodary between the 3 service attendants that greeted me when I walked in. They operate like a family. I believe that this is centered around Patrick's leadership. Gm should be proud to have a service department like this in there company!!!! More

Great customer service and great experience. Will recommend to anyone who is looking for a new automotive service or new car. Will recommend to anyone who is looking for a new automotive service or new car. More

Vincent has been extremely helpful and always makes getting my vehicle serviced a easy process! getting my vehicle serviced a easy process! More

The service for the repairs were great, but their prices for the repairs are very high. for the repairs are very high. More

Dropped my truck off on a Friday for an oil change, check my radio, and tailgate. The service advisor who checked me in left earlier without reaching out to me. Went there and was told to return the next day my radio, and tailgate. The service advisor who checked me in left earlier without reaching out to me. Went there and was told to return the next day. Didn’t get a phone call went there around 12:30 Saturday and nothing was done. Was told to wait 15 minutes so they can do my oil change at least. Had to go 3 weeks with my radio not working. Outside of mechanical issues I will not return. More

Great service . Young lady at the service desk was very helpful . My Yukon was fixed and ready the very next day . Also bring my GMC Siera there and receive great ser Young lady at the service desk was very helpful . My Yukon was fixed and ready the very next day . Also bring my GMC Siera there and receive great service on it also . More

Amy is the best. She was so helpful and made my purchase a lot easier. I would recommend 1000 percent GMC Legacy to anyone looking to purchase a vehicle She was so helpful and made my purchase a lot easier. I would recommend 1000 percent GMC Legacy to anyone looking to purchase a vehicle More

I’ve been going to Legacy since 2021 & have ALWAYS had the BEST customer service!! Zach always takes care of me & makes sure that I understand what’s going on. I live in Mobile & I drive the 2 hours just the BEST customer service!! Zach always takes care of me & makes sure that I understand what’s going on. I live in Mobile & I drive the 2 hours just because there’s a level of trust that have with this dealership that I doubt I’ll find anywhere else. More