Legacy Toyota of Dallas

My car was serviced in less time than the estimate. Would recommend this dealer to anyone. Would recommend this dealer to anyone. More

Customer friendly, good service record, timely appointments. They have comfortable waiting are and clean drive-up and waiting area. Restroom facilities are very nice/clean. appointments. They have comfortable waiting are and clean drive-up and waiting area. Restroom facilities are very nice/clean. More

Very Friendly and not pushy always helpful and considerate of my time also very helpful thank you so much considerate of my time also very helpful thank you so much More

they were quick & very customer friendly. comunicated every thing that was happening with car service comunicated every thing that was happening with car service More

I had an amazing experience purchasing my new car at Legacy Toyota of Dallas. From the moment I walked in, the team was welcoming, professional, and genuinely committed to helping me find the perfect ve Legacy Toyota of Dallas. From the moment I walked in, the team was welcoming, professional, and genuinely committed to helping me find the perfect vehicle. Sammy Turner was incredibly knowledgeable, patient, and never pressured me into making a decision. They took the time to answer all my questions, walked me through every detail, and made sure I was completely comfortable with my choice. The entire process from test driving to financing was seamless and stress free. I truly appreciate the honesty, transparency, and outstanding customer service. If you’re looking for a dealership that values it’s customers and goes above and beyond, I highly recommend Legacy Toyota of Dallas! I’ll definitely be returning for future purchases. Mildred Vinzant-White More

My service rep professionalism and attentiveness to my needs of service, was far beyond what I was expecting from this dealership. needs of service, was far beyond what I was expecting from this dealership. More

Horrible way to do business, dishonest, and just a waste of time. Let me start by saying that I’m not new to negotiating on cars, but this is the first time having this type of dishonest experience. of time. Let me start by saying that I’m not new to negotiating on cars, but this is the first time having this type of dishonest experience. I worked with Kennya and her manager Ismael. I started the conversation with kennya saying that if they cannot meet my price, that it’s okay and I wouldn’t want to waste our time. (We’d be driving from 3 hours away). She gave me written deal for the price I wanted on the new car and said she was sure they can get me what I wanted for my trade in. (This is after talking with her manager and giving me the written price). I told her again that I don’t want to drive 3 hours and find out that you can’t meet my numbers. She assured me they can. Or else I wouldn’t have made a 3 hour drive with 3 young kids!! Long story short, we get there and they wanted to play their games of how low can we go 🙄. Then managers Ismael and Ricky proceeds to say that they never approved those numbers. Like what?! I’m pretty sure your salesperson got the final numbers for the new car bc you all spoke about it. It’s your dishonest tactics to get us in the door. Then salesperson says, “ I never said we can get those numbers. I said we can get close” Sir, ma’am, I wouldn’t drag my kids 3 hours out and pack all those snacks if I had heard that you can get CLOSE! It’s laughable. I had 2 other dealerships with written deals and I could’ve gone there if you couldn’t make the deal. I’ve had Honest salespersons tell me they can’t meet my numbers. And that is totally fine! Just don’t waste people’s time especially if they are coming from way out of town. We are not perusing and looking to negotiate. We just left because we do not give our business to shady people. Hopefully this helps someone in the future thinking about making the drive out there. More

Prices are high and it took a while. I like the service advisor and place is nice. The waiting room was cold. I like the service advisor and place is nice. The waiting room was cold. More

Appointment made easily, and they were a little busy when I got there, but took care of my car efficiently, and I was back on the road. I got there, but took care of my car efficiently, and I was back on the road. More

La atención del Sr. Francisco García!!! Ha Sido excelente... Y sus vehículos son lo máximo. Gracias. Francisco García!!! Ha Sido excelente... Y sus vehículos son lo máximo. Gracias. More