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Legacy Toyota of Dallas

Dallas, TX

Overview
Reviews
4.9
10 Reviews
Call Dealership (945) 207-3254
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39660 Lyndon B Johnson Fwy

Dallas, TX

75237

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customer service

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Showing 10 reviews

September 25, 2024

Legacy Toyota is the only shop I allow to work on our car. Bought it new there, continued service there, always professional, knowledgeable, & timely. More

by Good2bcn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magdaleno, John Decker, Frank Guerrero
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Sep 26, 2024 -

Legacy Toyota of Dallas responded

We’re thrilled to hear about your positive experiences with us! Our team takes pride in delivering professional and timely service. Thank you for trusting Legacy Toyota of Dallas with your vehicle—we look forward to continuing to serve you! Regards, The Legacy Toyota of Dallas Team

September 25, 2024

Mike was very informative, and I appreciated that he updated me by phone and email about my car. More

by Tres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McMillon
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Sep 26, 2024 -

Legacy Toyota of Dallas responded

Thanks for the fantastic review, Tres! We're glad to hear Mike kept you informed throughout the process. Our team strives to provide excellent service, and your feedback means a lot to us. We look forward to assisting you again in the future! Regards, The Legacy Toyota of Dallas Team

August 25, 2024

Colton does a wonderful job of answering all my questions great customer service I am very happy customer More

by La_williams5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Johnson
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Aug 26, 2024 -

Legacy Toyota of Dallas responded

Thank you for your kind words! We're thrilled to hear that Colton provided you with excellent customer service. Your satisfaction means the world to us, and we’re here to help anytime you need. Looking forward to serving you again! Regards, The Legacy Toyota of Dallas Team

August 22, 2024

Not much to say. This was a normal 10,000 mile service call. Everything was done to perfection. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
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Aug 23, 2024 -

Legacy Toyota of Dallas responded

Thanks for the fantastic review, Marcus! We’re thrilled to hear that your service went smoothly and met your expectations. Your satisfaction is our priority, and we look forward to keeping your vehicle in top shape for many miles to come! Regards, The Legacy Toyota of Dallas Team

August 20, 2024

The Collision Center did excellent work. My car looks better than before my accident. Auggie was the estimator that checked me in and helped me through the process. He was good and knowle More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Auggie, Ybarra
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Aug 22, 2024 -

Legacy Toyota of Dallas responded

Ken, thank you for the fantastic review! We're thrilled to hear that Auggie provided you with top-notch service and that you're satisfied with the work done on your car. Referrals like yours mean the world to us. We look forward to helping your friends with their bodywork needs in the future. Regards, The Legacy Toyota of Dallas Team

August 04, 2024

Toyota Legacy of Dallas made purchasing my first Toyota a breeze! I’ve had my Corolla hatchback about 3 months now and absolutely love it!! More

by K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Cook
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Aug 05, 2024 -

Legacy Toyota of Dallas responded

Hi K, thank you for choosing Toyota Legacy of Dallas for your first Toyota purchase! We're thrilled to hear that you're loving your Corolla hatchback. If you have any questions or need assistance in the future, feel free to reach out. Safe travels in your new ride! Regards, The Legacy Toyota of Dallas Team

July 31, 2024

Ordered the First Edition Land Cruiser on March 1st with delivery date of June 19th which is exactly what happened. Pleased with the handling of the entire process. More

by wadomain
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adolfo Gallegos, Jr
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Aug 01, 2024 -

Legacy Toyota of Dallas responded

Thank you for sharing your experience with us! We're thrilled to hear that you are pleased with the handling of your order for the Land Cruiser. We hope you're enjoying it so far! We appreciate your feedback and look forward to serving you again in the future. Regards, The Legacy Toyota of Dallas Team

July 21, 2024

Great customer service. I had an oil change appointment and was quickly taken care of. More

by GilbertG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey
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Jul 22, 2024 -

Legacy Toyota of Dallas responded

Hi Gilbert, thank you for sharing your positive experience with our customer service team! We're glad to hear that your oil change appointment went smoothly. If you have any other feedback or questions, feel free to reach out. We appreciate your support! Regards, The Legacy Toyota of Dallas Team

July 13, 2024

Hi , estoy contenta con el trabajo en toyota service esta vez fui por reparation de mi llanta y fue rápido no me tardaron mucho gracias. More

by Mayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jul 15, 2024 -

Legacy Toyota of Dallas responded

Hola Mayra, estamos encantados de saber que tuvo una experiencia positiva en Toyota Service! Nos esforzamos por brindar un servicio eficiente y de primer nivel a todos nuestros clientes. Gracias por tomarse el tiempo para compartir sus comentarios con nosotros. Esperamos poder servirle nuevamente en el futuro. Saludos, El Equipo de Toyota Dallas

June 27, 2024

I bought my car at this dealership. It has changed owners, but my service guy is still there. I am retired and don't drive much. I look forward to him teasing me about driving somewh More

by goeytes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frontis Green
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Jun 28, 2024 -

Legacy Toyota of Dallas responded

Thank you for sharing your positive experience! We're thrilled to hear that your service guy has provided such great service over the years. It's wonderful to know that you enjoy the friendly banter and suggestions. Visit us again soon! Regards, The Legacy Toyota of Dallas Team