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Legacy Nissan

London, KY

3.8
103 Reviews

395 Kentucky 192

London, KY

40741

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Showing 103 reviews

March 06, 2025

The process was made simple and easy. After phone calls and website review, I pulled into the lot with my truck, and Chris waiting for me. From test drive to paperwork, I felt valued. The More

by Caudill.james
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BJ and Chris
Mar 07, 2025 -

Legacy Nissan responded

Hi James, Thank you for your kind words! We’re glad Chris made the process easy and that you felt valued. It’s great to hear our previous service brought you back. We look forward to serving you again!~Charlotte Creech, Client Advocate at Legacy Nissan

March 04, 2025

Friendly staff. Helpful in everyway. From picking the right auto to knowledgeable about finacing the auto. More

by Brinky3097
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlotte Creech
Mar 06, 2025 -

Legacy Nissan responded

Thank you for your kind words! We are happy to hear that you found our staff friendly and helpful. It’s great to know that we were able to assist you in selecting the right vehicle and provide you with the necessary financing information. Your satisfaction is our top priority, and we are glad we could make your experience positive. Thank you again for leaving us this response! ~Charlotte Creech, Client Advocate at Legacy Nissan

February 26, 2025

Excellent dealership, outstanding salesperson, excellent service department great advice, complete knowledge of product very welcome experience More

by bphillips1961
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MITCHELL NUTT, Missy Reid, Charlotte Creech
Feb 26, 2025 -

Legacy Nissan responded

Hi Bobby, Thank you so much for your fantastic review! We’re delighted to hear that your experience at our dealership was positive. Our goal is to deliver exceptional service to each and every guest, and it’s gratifying to know that you had a wonderful experience with us here at Legacy Nissan! Thanks again. ~Charlotte Creech, Client Advocate at Legacy

Feb 28, 2025 -

Legacy Nissan responded

Hi Bobby, Thank you so much for your fantastic review! We’re delighted to hear that your experience at our dealership was such a positive one. Our goal is to deliver exceptional service to each and every guest, and it’s gratifying to know that you had a wonderful experience with us here at Legacy Nissan! Thanks agian ~Charlotte Creech, Client Advocate at Legacy Nissan

December 31, 2024

A Great place to buy a car. Everyone will work with you. Everyone was also very nice. More

by malenagail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Nutt, Missy Reid
Feb 25, 2025 -

Legacy Nissan responded

Thank you so much for your wonderful review! Please feel free to reach out if you need anything, we are always happy to help!

December 19, 2024

We have been coming to Legacy Nissan in London, KY since 2011. We have purchased numerous vehicles through them during that time. We have purchased two used and one new vehicle with them in the last 4 mon More

by Eelmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Missy Reid
Feb 25, 2025 -

Legacy Nissan responded

Thank you so much for your continued loyalty and for sharing your positive experience with us, Eelmore! We’re thrilled to hear that you’ve been a part of the Legacy Nissan family since 2011 and that you’ve had such great experiences with our team. It’s wonderful to know that you’ve found our service consistently reliable and that you’ve trusted us with multiple vehicle purchases. If there’s anything more, we can do for you, please don’t hesitate to reach out to us at ccreech@drivelegacy.com. We look forward to serving you again in the future!

Feb 26, 2025 -

Legacy Nissan responded

Hi E. Elmore, Thank you for your continued loyalty and for sharing your positive experiences with Legacy Nissan. We are thrilled to hear that you have been a part of our family since 2011 and have trusted us with purchasing numerous vehicles over the years. Your satisfaction is our top priority, and it’s wonderful to know that we have met your expectations with both our new and used vehicles. We truly appreciate your business and look forward to serving you for many more years to come. If there is anything more we can do for you, please don’t hesitate to reach out. ~Charlotte Creech, Client Advocate at Legacy Nissan

October 29, 2024

This dealership is a joke for sales and service I would recommend to go literally anywhere else. No one can do what they say warrenty work apparently will not get done period they’ll leave your car on the More

by Rickyweymers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jake, hunter
January 18, 2024

I have been servicing with Legacy Nissan for fifteen years now. The service staff is friendly, knowledgeable, and informative! The waiting area is clean and comfortable; the coffee is good and the restr More

by Charlie1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny, Greg
December 24, 2023

My mother got done so bad here and they KNOW it! Jake and Kevin were absolutely awful!!! Thankfully she’s traded elsewhere and is VERY happy with the service and the trade!! I would suggest STAYING More

by gummcris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Missy Reid
June 21, 2023

Will tell you anything to get you in the door then it all changes from there they need to put there trust back in there team More

by philipasher59
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Everyone I talked too
July 28, 2020

MOSTLY NEGATIVE THE GENTLEMEN WHO ANSWERED THE PHONE WAS EXCELLENT, HE IS A PLUS FOR YOUR COMPANY. HOWEVER YOUR PRICING OF VEHICLES IS TERRIBLE. FOR THE WHOLESALE B More

by samuelferraro
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
COREY
1
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