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Legacy GMC - Service Center

Slidell, LA

3.8
46 Reviews

46 Reviews of Legacy GMC - Service Center

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April 07, 2025

Poor service untrained technical support and destroying property and taking no responsibility for it is been my experience with these guys More

by Triptraxler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat
April 02, 2025

It could have been worse; it could have been deadly. On Feb 10, 2025 I had an oil change on my 2019 GMC Sierra 2500 HD Denali at Legacy GMC in Slidell, LA. On February 18, 2025, while in Carlsbad NM, More

by mgwadsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch Cieutat
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

When you schedule a service appointment for a front-end alignment a week in advance at the dealership you purchased the vehicle from (80k+) only to be told after waiting for more than an hour after you arr More

by rcallen3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fogg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlynn Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
September 23, 2023

I must commend Mr. Mitch, service manager. I was sorry to see that he was promoted to service manager but the administration at Legacy couldn’t have found a better man More

by Gary Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Cieutat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlynn Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
September 22, 2023

My lovely sales assistant just did an absolutely amazing job of finding me the perfect vehicle that fit my budget and filled my needs! More

by pawpaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Dudenhefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Cieutat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyssa Gardina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Maestri
September 22, 2023

Caitlynn I only have one word to describe her and that is amazing. She always greet me with a smile has a friendly personality and shows real interest in my vehicles and the service that I need to have done. More

by Gary Mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlynn Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2023

Terrible service. .....waited 10 minutes before someone came to my vehicle. Won't recommend this dealership to no one.. More

by andremorris51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Fogg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Bishop
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlynn Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
August 08, 2023

From the time you get there until the time you leave the experience is top notch. More

by Ricky Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlynn Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Mena
August 03, 2023

Friendly and very informative on the problem I was having. Repaired my truck the same day I brought it in. Pleasant experience and confident it was repaired correctly. More

by JGEHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Mena
August 03, 2023

Everyone was super friendly and very nice. I love my new truck. I feel like I got a good deal. More

by Victoria8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlynn Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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