Legacy GMC of Laurel - Service Center

Got in at my appointment time and service was completed in the time frame I was told. Highly recommend in the time frame I was told. Highly recommend More

Reagan intake person was very busy and short spoken. She also did NOT return phone call before doing repairs as requested. And it was over 24 hours before She called back. I was NOT offered a loaner or She also did NOT return phone call before doing repairs as requested. And it was over 24 hours before She called back. I was NOT offered a loaner or ride to pickup after warranty work was completed. More

There are no customer service at this dealership sales or service. I bought to vehicle at one time. I want buy there again. or service. I bought to vehicle at one time. I want buy there again. More

Got me in when promised and truck was ready in a couple of hours. Positive experience. of hours. Positive experience. More

I was satisfied with the service & service team member Reagan who kept me informed throughout the process thanks Reagan who kept me informed throughout the process thanks More

They told me up front that to repair my 2025 Denali with 3,700 miles could take in excess of a week. They even hooked me up with a loaner. It was a bare bones nothing fancy ride, but it was transportation I 3,700 miles could take in excess of a week. They even hooked me up with a loaner. It was a bare bones nothing fancy ride, but it was transportation I was glad to have it. More

Mr. Lyles was A+++. He was personable, and professional. He was focused on my needs and the issue was resolved. He was focused on my needs and the issue was resolved. More

Brand new truck sunroof leaking. First was told that it was normal. GM got involved and left truck for 2 weeks. Was told repaired. Picked up and on way back home. Still leaking an First was told that it was normal. GM got involved and left truck for 2 weeks. Was told repaired. Picked up and on way back home. Still leaking and parts fell out of sunroof. Dealership could care less. Taking to another dealer More

Quick and easy. It was a great experience and I liked making an appointment through text. It was a great experience and I liked making an appointment through text. More

I have received excellent results in all my dealings with Legacy GMC, glad I bought my truck from them👍 Legacy GMC, glad I bought my truck from them👍 More