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Legacy GMC of Laurel

Laurel, MS

4.8
196 Reviews
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2820 MS-15

Laurel, MS

39440

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Showing 196 reviews

October 17, 2023

Fast friendly service. Andy did a great job of getting my car in and completed the same day. Thanks. More

by curtisa111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in service
October 17, 2023

He was very helpful and made the process smooth! I have recommended Legacy to my friends. More

by hollieg12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris Hilton
October 09, 2023

Great people to work with and willing to help with all of my needs. Highly recommended. More

by staceyabercrombie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2023

I told them the air was blowing hot and they did nothing to take care of it More

by counselorgalloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bowen
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Legacy GMC of Laurel responded

I am sorry for the confusion. Please contact me Curtis Adams I am the General Manager and I will discuss thos with you and try to help the best I can. I can't pull you up in our system because I need more info from you

October 04, 2023

Very helpful and friendly group Morris and the financial manager were very knowledgeable of products More

by leeboyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2023

The customer service at Legacy is wonderful! Emma does a wonderful job there! I would definitely recommend Legacy! More

by 4hillz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the Sales Dept.
September 23, 2023

Hannah was so sweet! Finance team found me a better interest rate than the one I had on arrival from the bank I was using to finance. Overall great experience! More

by Ashley B.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah
September 21, 2023

No long wait time , appointment was on time. Employees were very friendly and informative as to the progress of the work. More

by lonawalters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2023

Friendly competent attentive timely and helped explain how to operate radio and xm features and controls More

by rpl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2023

Very nice People, it wasn't long at all and I was on my way.....thanks Legacy More

by crholder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.