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Legacy GMC of Laurel

Laurel, MS

4.8
196 Reviews
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2820 MS-15

Laurel, MS

39440

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Showing 196 reviews

November 07, 2023

I just purchased a vehicle from John Thompson at Laurel GMC of Laurel. I'm an out of state buyer. They offered to do everything remotely/electronically, and pick me up at the airport. Cannot recommend this More

by VS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Rasberry
November 01, 2023

Very Helpful and polite quick service knowledgeable I will be back to use there service department More

by joeyvaughn1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Ishee
October 31, 2023

They were awesome. When I couldn't bring my vehicle in because I was out of town, they picked it up and delivered it back to the office on time. Thank you! More

by debbieb3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

They were on time servicing my truck and very courteous , highly recommended. Will certainly go back. More

by lake11347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
October 27, 2023

They need to get the problem fixed to first time you come in to get your car fixed More

by danieljordan053198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Bowen
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2023 -

Legacy GMC of Laurel responded

Hello, my name is Curtis Adams I am the General Manager of the dealership. If you could give me a call and let me know what happened, I would appreciate it. That way I can address the problem and hopefully keep it from happening again in the future. Curtis Adams 601-651-4141

October 24, 2023

ms q was the best ever… informative and went the extra mile showing us vehicles and answering questions with knowledgeable answers… made it easy to comeback after some thought and buy our new ride More

by tlujr1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ms “q”
October 24, 2023

Good atmosphere, everyone was very helpful and worked with me to get the truck I wanted at the price range I needed. Thank you, I love, LOVE MY AT4!!! More

by trinaleesmith28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morris Hilton and Stacie
October 20, 2023

The service was great done in a timely matter. Our area was clean, and the employees were courteous. I will plan to return to get work done More

by albertlandrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2023

The members were friendly with me. They assisted me up the steps and with my checkout More

by bkn04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morris
October 18, 2023

Need to install a secure key drop for leaving cars after or before operating hours. I wasn't comfortable leaving car with keys in it. Other than that, great service More

by karlalee1223
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service not sales
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