Legacy Ford Lincoln

We highly recommend Justin, Skylar, and the whole Legacy Ford crew. Everyone was knowledgeable and helpful, but without any pressure to buy. They let us take overnight test drives to really experience the v Ford crew. Everyone was knowledgeable and helpful, but without any pressure to buy. They let us take overnight test drives to really experience the vehicles. When I couldn't decide between 2 different models, they took my pro/con list and found me the perfect vehicle, a model I hadn't even considered. We checked out dealerships in Boise but are so glad we didn't buy from them. We were able to keep our business local and no one treated us as well as Legacy. These guys have gone above and beyond for us. Not only finding the perfect car for me but setting the radio to the 80s rock station and changing the ambient light to green, remembering those are my favorites. The folks at Legacy Ford are still checking in and making sure everything is perfect, even though all the papers have been signed. We will definitely be customers again. More

They were polite and professional even though there was no way the could help me no way the could help me More

Auto dealer fraud was committed by this dealership. We were able to complete a full sign-and-drive transaction through their website. They appraised my trade-in and checked our credit. Ford Credit full We were able to complete a full sign-and-drive transaction through their website. They appraised my trade-in and checked our credit. Ford Credit fully approved our application. We were scheduled to pick up the truck and sign any remaining documents. We detailed the trade-in, drove two hours, arranged to have cash on hand for a cash down payment, and I even chose to forgo the purchase of an amazing 2022 Tesla, which has since been sold, because my partner fell in love with this truck. We tried calling, but the internet sale's person was unavailable. we inquired on their website for that specific truck and received an email response stating from the internet sale's manager" Let's make a deal!" and if we wanted more information regarding the truck; we already read everything so we decided to "make a deal! We completed steps outline from sale's manager email to complete the credit application and set up pick up for the vehicle via their website. When we arrived an hour early for our scheduled pickup, we were greeted with cold looks and extremely rude behavior, in my opinion. We were informed that these trucks were being sold at a substantial premium over MSRP and that the truck in question was unavailable (at first, it was due to a customer order, then it was damaged, etc.). Even though we've completed all the paperwork for it and we're there to pick it up via their own system, but we were informed luckily that they had two more available for $119,000. The truck is listed at a price of $61,000 (which is still on their website for that price and availability). This is a classic example of false advertising, bait-and-switch, and other misleading practices. The amount of inconvenience and impact to our credit from losing out on two vehicles, losing out on the trade-in (I had the option to sell it but wanted to use it as a trade-in), having to take off work so we could drive two hours away and detail the car is inexcusable... and then, when we finally get there, the audacity of being pressured into buying another vehicle that was not the same color and was nearly $60,000 more expensive put everything over the top. I am going to contact the attorney general, the Federal Trade Commission, and the Better Business Bureau. More

My Mercury Mariner broke down on my way to southern California. I had it towed to Legacy Ford. I had to continue on to my job. Mike in the service department kept me informed of the progress of the en California. I had it towed to Legacy Ford. I had to continue on to my job. Mike in the service department kept me informed of the progress of the engine replacement. When I returned to pick up my suv Alisia (sp) helped me out with the charges and got me back to my car quickly. I also want to thank Lisa for allowing me to rent a car for the almost 6 weeks that it took for the repairs Thank You Legacy Ford for the personal service you gave me. I worked for over 30 years in the auto service buisness and know how much work it takes to care for customers the way they do. I recommend Legacy Ford for any automotive need. 5 stars More

Great team! Staff is very friendly and went above and beyond to help. They have the best deal in town on oil changes at only $20. Will be back Staff is very friendly and went above and beyond to help. They have the best deal in town on oil changes at only $20. Will be back More

Amazing experience! I have purchased several vehicles. Greg Colozzi has done a great job. I have never had better service, I feel as though I got a fair deal and the se I have purchased several vehicles. Greg Colozzi has done a great job. I have never had better service, I feel as though I got a fair deal and the service both after the fact and since my last purchase has been excellent. I have also referred several people to them because of my experience and they have also had good experiences. Believe it or not, the experience of buying was as great as the new car itself. A big Thanks to all the people there. More

Thank you! Such a great all around buying experience. Sales staff and service were great to work with. I would recommend this dealership to anyone! Thank you aga Such a great all around buying experience. Sales staff and service were great to work with. I would recommend this dealership to anyone! Thank you again More

Sales is EXCELLENT! Moved to La Grande from Washington a few years ago. The sales crew was very helpful when buying my first car and explaining the process along the way. Moved to La Grande from Washington a few years ago. The sales crew was very helpful when buying my first car and explaining the process along the way. Anytime I have questions, I can stop by and every salesman is more than willing to help me out and answer my questions. More

Great Service I recently brought my VW Bus in to the Legacy Ford service department and had the best experience you could have at a service department. The service I recently brought my VW Bus in to the Legacy Ford service department and had the best experience you could have at a service department. The service Manager Vern Lambert personally inspected my vehicle and discovered that when I replaced my starter I did not connect my Alternator wire. I thought I was going to have to pay for a new alternator and a to have it put in as well. Vern hooked it up and sent me on my way. More

poor service my 2015 f350 with 6400 miles threw a P24da code looked on line found the following: TSB 14-0179 6.7L – MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNO my 2015 f350 with 6400 miles threw a P24da code looked on line found the following: TSB 14-0179 6.7L – MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P24DA – BUILT ON OR BEFORE 6/19/2014 FORD: 2015 F-Super Duty ISSUE: Some 2015 F-Super Duty vehicles equipped with a 6.7L diesel engine and built on or before 6/19/2014 may exhibit a MIL with DTC P24DA particulate matter sensor exhaust sample error bank-1 stored in powertrain control module (PCM) memory. ACTION: Follow the Service Procedure steps to correct the condition. SERVICE PROCEDURE Using Integrated Diagnostic Tool (IDS) or Scan Tool check for continuous memory diagnostic trouble codes (CMDTCS). Is CMDTC P24DA stored in PCM memory? No – this article does not apply. Refer to the Powertrain Control/Emissions Diagnosis (PC/ED) manual for normal diagnosis. Yes – proceed to Step 2. Replace the particulate matter (PM) sensor. Refer to Workshop Manual (WSM), Section 303-14B. 2015 F-Super Duty vehicles the PM sensor has 2 locations in the the exhaust system. On pick-up/wide frame vehicles the sensor is located in the tailpipe, behind the rear axle, downstream of the diesel particulate filter (DPF). On chassis cab/narrow frame vehicles the sensor is located at the rear of the DPF, forward of the rear axle. PART NUMBER PART NAME FC3Z-5L239-A Particular Matter Sensor OPERATION DESCRIPTION TIME 140179A 2015 F-Super Duty 6.7L: Retrieve CMDTCs And Replace The PM Sensor (Do Not Use With Any Other Labor Operations) 0.8 Hr. WARRANTY STATUS Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage. Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. DEALER CODING BASIC PART NO. CONDITION CODE 5L239 24 was haveing to go to La Grande in week so called dealer and told them about code and schedualed srevice got there theycame back shortly tell me that it would be two days before they would get part so I would have to come. It is 58 mile oneway they were informed a week early what problem was guess who is not going back to thi dealer More