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Legacy Chevrolet GMC Waxahachie

Waxahachie, TX

Overview
Reviews
4.2
49 Reviews
Call Dealership (972) 268-9309

1701 U.S. 287 Bypass

Waxahachie, TX

75165

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Showing 49 reviews

October 27, 2023

Dan is my service person and he is great ,He is honest and timely with information More

by cf8599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Oct 31, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for trusting us with your Chevy, cf8599! We are pleased to hear Dan always works hard to ensure you leave a happy customer. We look forward to keeping your vehicle running like new! Regards, The Legacy Chevrolet GMC of Waxahachie Team

October 19, 2023

Thank you for the Great Service. Luis has always taken care of our Automotive needs with professionalism. Quick turn around with our last Service, and really appreciate the excellent More

by l.o.hood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Martinez, Barry Gurley
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Oct 20, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Our team works hard to deliver high-quality service and we love to hear you always enjoy your visits. We appreciate your stellar rating and look forward to continuing to exceed your expectations! Regards, The Legacy Chevrolet GMC Team

October 18, 2023

Very friendly and efficient from the making the appointment to when the service was done. More

by cmaevers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name of person I made the appointment with but Casey was the one I worked with at the appointment
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Oct 19, 2023 -

Legacy Chevrolet GMC Waxahachie responded

We love to hear your service experience went seamlessly, cmaevers. Thank you for sharing your stellar rating! Regards, The Legacy Chevrolet GMC Team

September 30, 2023

Efficient online scheduling and they were ready when I arrived. Quick in and out for my service visit More

by wwooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Report | Print
Oct 03, 2023 -

Legacy Chevrolet GMC Waxahachie responded

We strive to deliver quality service and we love to hear your visit went seamlessly. Visit us again soon! Regards, The Legacy Chevrolet GMC Team

September 27, 2023

Everyone at Legacy Chevy GMC were very helpful, friendly, and professional. I would highly recommend their dealership! They found the lowest rates with regards to my credit, which was greatly appreciate More

by Crizte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David and Andy, Barry Gurley
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Oct 02, 2023 -

Legacy Chevrolet GMC Waxahachie responded

We love to hear about your visit, Crize. We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, The Legacy Chevrolet GMC Team

September 27, 2023

I don’t want to write anything but you making me write something so how long can I do this 19 More

by Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Scott
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Oct 02, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for your stars, Dale! We appreciate your rating! Regards, The Legacy Chevrolet GMC Team

September 13, 2023

Smooth sailing all the way through. They even went to their other store to get the exact model I wanted More

by Possum
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Report | Print
Sep 14, 2023 -

Legacy Chevrolet GMC Waxahachie responded

We're here to help and happy to see our team went above and beyond to get you into the vehicle that you deserve. We'd like to welcome you to the family and should you ever have any questions about anything, please let us know. We're here to help. Regards, The Legacy Chevrolet GMC Team

August 23, 2023

Took my Tahoe in for an airbag recall. Was told we had to sign a waver in case they broke the dash that we would have to fix the dash not them. How is this my fault? More

by chad
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Report | Print
Aug 28, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Hi Chad, Thank you for bringing this concern to our attention. When you have an opportunity to speak, please contact me directly, as I would like to discuss the reason we have this waiver, as well as make sure this recall is completed for your Tahoe. I hope to hear from you. Regards, Shawn Swenson General Manager sswenson@mylegacychevroletgmc.com

August 10, 2023

We recently tried to get our car repair at this dealership and they do not offer appointments, they said it could take up to 2 weeks to get to our vehicle...even if I brought it in immediately. How More

by bj.tucker05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Report | Print
Aug 15, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Hi BJ, We're disappointed we were not more accommodating. We are a new dealership going through some process changes. Your opinion and your business are very important to us, which is why I'd like the opportunity to speak with you about this further and help make things right. Please contact me at your convenience. I look forward to hearing from you. Regards, Shawn Swenson General Manager sswenson@mylegacychevroletgmc.com

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