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Legacy Chevrolet GMC Waxahachie

Waxahachie, TX

Overview
Reviews
4.2
49 Reviews
Call Dealership (972) 268-9309

1701 U.S. 287 Bypass

Waxahachie, TX

75165

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Showing 49 reviews

March 21, 2024

I was very pleased with my purchase. Dealt with Rob Nichols for the second time and he did not disappoint! Got more than what I asked for and payments were less. Would highly recommen More

by eamurray3411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Daniels, Barry Gurley
Report | Print
Mar 22, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi eamurray3411, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Rob was able to exceed your expectations for the second time. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

March 16, 2024

Very prompt service and clear communication helping to understand issues and what it takes to fix. More

by Dabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio, Barry Gurley
Report | Print
Mar 19, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Dabe! Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that you found our communication clear and helpful in resolving any issues. We appreciate your feedback and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 23, 2024

Great service and customer relations. I’ve used Legacy for years and Luis is the best! More

by quantoid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Feb 23, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for your kind words, Quantoid! We are thrilled to hear that you have had a positive experience with Luis and our team. We appreciate your loyalty and look forward to serving you for many more years to come. Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 17, 2024

Need a new car! . Mine is a lemon. No help with anything..They can't fix it More

by Jjjustice7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Report | Print
Feb 19, 2024 -

Legacy Chevrolet GMC Waxahachie responded

We completely understand your frustration. You should be enjoying your new Camaro right now and not having to worry about this power windows concern. We are currently working with the factory on a resolution and we have requested a field engineer to assist with the repair. We have offered you a loaner vehicle for the time being. If you'd like to use one, please contact me directly at 817-675-2042 and I will be happy to assist you. Regards, Shawn Swenson General Manager sswenson@mylegacychevroletgmc.com

January 27, 2024

I like the salesman but the service department is a joke they all should be fired More

by rtow1964
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Report | Print
Jan 29, 2024 -

Legacy Chevrolet GMC Waxahachie responded

We're discouraged you've not been satisfied with the quality of service you've received here in our service department. I would like to learn more about when your most recent service visit was, as we've recently undergone a new ownership change. Please contact me at your convenience. I am looking forward to speaking with you and learning more about your concerns. Regards, William Walker Parts & Service Director WWalker@mylegacychevroletgmc.com

January 25, 2024

Very easy to deal with. Relaxed atmosphere. We had to wait at the dealership much too long. More

by Bronc1997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brooks , Barry Gurley
Report | Print
Jan 26, 2024 -

Legacy Chevrolet GMC Waxahachie responded

We appreciate both your business and your patience. We're happy that overall you had a quality experience and we thank you for taking the time to share about the wait. This is definitely something we will be sure to take into account, as we want the car-buying process to be as seamless as possible. We hope you're enjoying your new GMC thus far and we hope to work together again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

January 15, 2024

THEY TOOK CARE OF ALL THE THINGS I ASKED THEN TO DO GREAT SERVICE GREAT JOB AND THEY GOT IT DONE FAST THANK YOU ROBERT DUDLEY More

by rdudley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NATHAN SCOTT AND THE OTHER WRITERS ALSO
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Jan 16, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Robert, thank you for your kind words! We're thrilled to hear that we met your expectations and provided great service. We always strive to deliver prompt and efficient solutions. Your satisfaction means a lot to us. Have a wonderful day! Regards, The Legacy Chevrolet GMC of Waxahachie Team

December 30, 2023

This was the easiest car buying transaction I've ever experienced. Competitive prices and exceptional treatment from the staff throughout the process. We purchased a 2023 Trailblazer for my mother and More

by Allen613
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Swenson, Dustin Livar
Report | Print
Jan 02, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Allen613, thank you for sharing your positive experience with us! We're thrilled to hear that your car buying transaction was a breeze and that our team provided exceptional treatment. We appreciate your kind words and we'll be sure to pass them along to Dustin and Shawn. Enjoy your new Trailblazer! Regards, The Legacy Chevrolet GMC of Waxahachie Team

December 12, 2023

First experience since June 2023 when it was Carlisle. Not a bad experience with Leagacy. More

by Conejo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in Service department
Report | Print
Dec 13, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Hi Conejo, thank you for sharing your feedback with us! We're glad to hear that your experience with Legacy was enjoyable. If there's anything specific you'd like us to improve on, we'd love to hear it! Regards, The Legacy Chevrolet GMC of Waxahachie Team

November 06, 2023

I had a great buying experience when I purchased my Silverado 1500 from Legacy Chevrolet. Alex is a great person to work with and I recommend whoever might be looking for a Chevrolet or GMC vehicle to More

by jeremyjones0707
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Nov 07, 2023 -

Legacy Chevrolet GMC Waxahachie responded

Hi Jeremy, thank you so much for your kind words! We're thrilled to hear that you had a great buying experience at Legacy Chevrolet. We'll be sure to pass along your compliments to Alex and the rest of our team. We appreciate your recommendation and look forward to serving you again in the future! Regards, The Legacy Chevrolet GMC of Waxahachie Team

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