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Legacy Chevrolet GMC Waxahachie

Waxahachie, TX

Overview
Reviews
4.2
43 Reviews
Call Dealership (972) 268-9309

1701 U.S. 287 Bypass

Waxahachie, TX

75165

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Showing 44 reviews

July 19, 2024

We had a wonderful experience with this dealership. Our sales lady, Emily was wonderful. She made sure we stayed informed on all steps during the process. She also made sure we understood all of the fe More

by Leslie White
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Emily(sales) and Dustin (finance)
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Jul 22, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Leslie, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Emily and Dustin provided excellent service. We appreciate your kind words and look forward to assisting you with your next vehicle purchase. See you soon for that new truck! Regards, The Legacy Chevrolet GMC of Waxahachie Team

July 17, 2024

Very profesional. Got my oil and filter changed and tires rotated in a very timely manner. Very friendly dealership!! More

by jackson-charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
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Jul 18, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for sharing your positive experience with our dealership. We are thrilled to hear that you found our service professional and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

June 11, 2024

I was on vacation when my 2023 trail boss started to have rear brake problems. When I got home I took to my dealership and they fixed it in great time More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Report | Print
Jun 13, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Joe, we are thrilled to hear that you had a positive experience with our dealership and that we were able to quickly resolve the issue with your 2023 Trail Boss. Thank you for taking the time to leave us such a wonderful review. We appreciate your business and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

April 26, 2024

My ervice was friendly, efficient and knowledgeable. They went above and beyond to make me happy. More

by wb1679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, who is no longer their was AWSOME he took charge and got me to third base Then Daniel Hughson stepped in and brought me home.
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Apr 29, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi wb1679, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team always strives to provide exceptional service, and we're delighted to know that we were able to exceed your expectations. We appreciate your feedback! Regards, The Legacy Chevrolet GMC of Waxahachie Team

April 04, 2024

Everyone was very helpful and courteous and they had a great selection. Will be back for next vehicle. More

by richmond_aj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron , Barry Gurley
Report | Print
Apr 05, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Richmond, thank you for the kind words! We're thrilled to hear about your positive experience with us and that you found our team helpful and courteous. We look forward to assisting you with your next vehicle purchase. Regards, The Legacy Chevrolet GMC of Waxahachie Team

March 21, 2024

I was very pleased with my purchase. Dealt with Rob Nichols for the second time and he did not disappoint! Got more than what I asked for and payments were less. Would highly recommen More

by eamurray3411
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Daniels, Barry Gurley
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Mar 22, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi eamurray3411, thank you for taking the time to share your positive experience with us! We're thrilled to hear that Rob was able to exceed your expectations for the second time. We truly appreciate your recommendation and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

March 16, 2024

Very prompt service and clear communication helping to understand issues and what it takes to fix. More

by Dabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio, Barry Gurley
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Mar 19, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Dabe! Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that you found our communication clear and helpful in resolving any issues. We appreciate your feedback and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 23, 2024

Great service and customer relations. I’ve used Legacy for years and Luis is the best! More

by quantoid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 23, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for your kind words, Quantoid! We are thrilled to hear that you have had a positive experience with Luis and our team. We appreciate your loyalty and look forward to serving you for many more years to come. Regards, The Legacy Chevrolet GMC of Waxahachie Team

February 17, 2024

Need a new car! . Mine is a lemon. No help with anything..They can't fix it More

by Jjjustice7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Report | Print
Feb 19, 2024 -

Legacy Chevrolet GMC Waxahachie responded

We completely understand your frustration. You should be enjoying your new Camaro right now and not having to worry about this power windows concern. We are currently working with the factory on a resolution and we have requested a field engineer to assist with the repair. We have offered you a loaner vehicle for the time being. If you'd like to use one, please contact me directly at 817-675-2042 and I will be happy to assist you. Regards, Shawn Swenson General Manager sswenson@mylegacychevroletgmc.com

January 27, 2024

I like the salesman but the service department is a joke they all should be fired More

by rtow1964
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Report | Print
Jan 29, 2024 -

Legacy Chevrolet GMC Waxahachie responded

We're discouraged you've not been satisfied with the quality of service you've received here in our service department. I would like to learn more about when your most recent service visit was, as we've recently undergone a new ownership change. Please contact me at your convenience. I am looking forward to speaking with you and learning more about your concerns. Regards, William Walker Parts & Service Director WWalker@mylegacychevroletgmc.com

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