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Legacy Chevrolet GMC Waxahachie

Waxahachie, TX

4.2
49 Reviews

1701 U.S. 287 Bypass

Waxahachie, TX

75165

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Showing 49 reviews

August 24, 2024

Edgar in the service department was great to deal with, he kept a line of communication open with me throughout the repair. First dealings with them since the changeover was a little leary but left satisfi More

by Gary Bufkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar
Aug 26, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Gary, we’re thrilled to hear about your positive experience with Edgar! Keeping communication open is essential, and we're glad he made the process smooth for you. Thank you for trusting us during the transition; your satisfaction means a lot to our team! Regards, The Legacy Chevrolet GMC of Waxahachie Team

August 14, 2024

Service department understands what it means to make an appointment and honor an appointment made through courteous and quick service and communication with the customer. More

by OtisCecilEarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Hughson
Aug 15, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Otis, thank you for the wonderful review! We are thrilled to hear that our service department provided you with such a positive experience. We strive to make every appointment seamless and enjoyable for our customers. We appreciate your feedback and hope to see you again soon! Regards, The Legacy Chevrolet GMC of Waxahachie Team

August 11, 2024

I had my truck serviced for oil change and tire rotation, that part was done in a reasonable time. But once again my truck was returned to me with hand prints on my door and hood. I was told back in January More

by walter.henry48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Gurley
Aug 16, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Walter, This shouldn't happen one time, let alone twice, which is why this is extremely discouraging to read. I've attempted to reach you to discuss this further, as your feedback and satisfaction are extremely important to us. At your convenience, please contact me. I hope to speak with you soon. Regards, William Walker Parts & Service Director WWalker@mylegacychevroletgmc.com

August 01, 2024

Emily was fantastic! She made getting my brand new GMC terrain a quick and simple process. Highly recommend coming to see her for your best purchasing experience yet. I’ More

by Gloria Enriquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Stanford
Aug 02, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Gloria, thank you so much for your kind words about Emily! We are thrilled to hear that she provided you with a quick and seamless car-buying experience. We appreciate your recommendation and look forward to assisting you and your family in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

July 31, 2024

Emily was awesome! Very helpful and knowledgable. She went out of her way to make sure we were satisfied. Very enjoyable experience! More

by cmayo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Stanford, Barry Gurley
Aug 01, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Thank you so much for your kind words! We're thrilled to hear that Emily provided you with excellent service. Customer satisfaction is our top priority, and we're glad to know that you had an enjoyable experience. We appreciate your feedback and hope to see you again soon! Regards, The Legacy Chevrolet GMC of Waxahachie Team

July 19, 2024

We had a wonderful experience with this dealership. Our sales lady, Emily was wonderful. She made sure we stayed informed on all steps during the process. She also made sure we understood all of the fe More

by Leslie White
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Emily(sales) and Dustin (finance)
Jul 22, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Leslie, thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that Emily and Dustin provided excellent service. We appreciate your kind words and look forward to assisting you with your next vehicle purchase. See you soon for that new truck! Regards, The Legacy Chevrolet GMC of Waxahachie Team

July 17, 2024

Very profesional. Got my oil and filter changed and tires rotated in a very timely manner. Very friendly dealership!! More

by jackson-charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Jul 18, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Thank you for sharing your positive experience with our dealership. We are thrilled to hear that you found our service professional and efficient. We appreciate your feedback and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

June 11, 2024

I was on vacation when my 2023 trail boss started to have rear brake problems. When I got home I took to my dealership and they fixed it in great time More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Gurley
Jun 13, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Joe, we are thrilled to hear that you had a positive experience with our dealership and that we were able to quickly resolve the issue with your 2023 Trail Boss. Thank you for taking the time to leave us such a wonderful review. We appreciate your business and look forward to serving you again in the future. Regards, The Legacy Chevrolet GMC of Waxahachie Team

April 26, 2024

My ervice was friendly, efficient and knowledgeable. They went above and beyond to make me happy. More

by wb1679
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan, who is no longer their was AWSOME he took charge and got me to third base Then Daniel Hughson stepped in and brought me home.
Apr 29, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi wb1679, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team always strives to provide exceptional service, and we're delighted to know that we were able to exceed your expectations. We appreciate your feedback! Regards, The Legacy Chevrolet GMC of Waxahachie Team

April 04, 2024

Everyone was very helpful and courteous and they had a great selection. Will be back for next vehicle. More

by richmond_aj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron , Barry Gurley
Apr 05, 2024 -

Legacy Chevrolet GMC Waxahachie responded

Hi Richmond, thank you for the kind words! We're thrilled to hear about your positive experience with us and that you found our team helpful and courteous. We look forward to assisting you with your next vehicle purchase. Regards, The Legacy Chevrolet GMC of Waxahachie Team