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Legacy Chevrolet GMC Waxahachie
Waxahachie, TX
43 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 43 reviews
November 18, 2024
If you're shopping online, don't bother with this dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numero dealership. I inquired about a pickup on Thursday (mid-morning) and sent pictures and information about my trade-in. After texting and calling numerous times trying to get some progress, I still have no numbers from them as of Monday morning. When I spoke to Dylan again, his response was that they're busy and not interested in sending numbers when I might go somewhere else to shop. He also said that onsite customers come first, which is a little hard for me since I'm four hours away, which I told him when this whole thing started. Their way of treating people (policy or whatever) makes their online sales pointless. More
by David S
Employees Worked With
Dylan Vencill
November 01, 2024
Wonderful experience for my vehicle purchase and a great value. Would highly recommend Legacy Chevrolet, and my Sales Rep Arturo, when considering a vehicle purchase. value. Would highly recommend Legacy Chevrolet, and my Sales Rep Arturo, when considering a vehicle purchase. More
by mark
Employees Worked With
Arturo
October 21, 2024
Always easy to schedule appointments, easy to drop off and pickup. Receive text messages throughout service appointment. Always treated with courtesy. and pickup. Receive text messages throughout service appointment. Always treated with courtesy. More
by gina_childers
Employees Worked With
Barry Gurley
October 11, 2024
We were immediately greeted by Randy, our sales person. He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the He was extremely helpful in helping us find the right vehicle. We were very impressed by his professionalism, knowledge and friendliness. Made the process move along without much delay. More
by azdykman
Employees Worked With
Barry Gurley
September 28, 2024
I had an incredibly frustrating experience with this dealership that left me feeling completely disrespected. After negotiating a deal and coming to an agreement, I bought a non-refundable one-way plane dealership that left me feeling completely disrespected. After negotiating a deal and coming to an agreement, I bought a non-refundable one-way plane ticket to finalize the purchase. Few minutes after confirmation of my travel with sales person (George Reynolds), I was shocked to learn they sold the car to someone else! The used car sales manager was extremely rude during our negotiations, showing a complete lack of integrity. To make matters worse, George Reynolds, the salesman, denied giving me additional money off, despite our agreement. I was still willing to proceed with the deal, but their unprofessional behavior was unacceptable. I cannot recommend this dealership to anyone. They lack transparency and respect for their customers. Save yourself the hassle and look elsewhere! More
by Travis N
Employees Worked With
George Reynolds
September 25, 2024
My salesman Henry was great from start to finish. Detail shop needs to uo their game; my vehicle was a givren a quick wash, that was it. Interior was covered in greasy smudge & fingerprints, no surfa Detail shop needs to uo their game; my vehicle was a givren a quick wash, that was it. Interior was covered in greasy smudge & fingerprints, no surface was cleaned. I sat 5 ft from sales mgr for 45 min & he never greeted me or thanked me for coming 3 states away; not very appreciative considering the numerous dealerships between my home & Waxahachie, TX I could have purchased from!!! More
by Jacko
Employees Worked With
Barry Gurley
September 21, 2024
Excellent customer service! Edgar and his team are the BEST! In addition to being quick, Edgar checked out a couple of other things for me, and suggested when I should come ba Edgar and his team are the BEST! In addition to being quick, Edgar checked out a couple of other things for me, and suggested when I should come back when I had more time. He showed me where the sensor was for my trunk lid, since I've found it only twice since I've had my Envision. More
by Charlotte
Employees Worked With
Edgar
