Leesburg Volkswagen

More focused on sales volume than customer satisfaction! The dealer was eager to make a car deal but of course when the deal was said and done, very little follow up with issues that had occurred. No communi The dealer was eager to make a car deal but of course when the deal was said and done, very little follow up with issues that had occurred. No communication between sales, service, customer relations and management. Dealer overlooks a lot and has poor attention to detail. Take your money somewhere else where your business is valued and appreciated. More

Great save. I ordered tires online. The order and appointment wasn't showing. Nick and Doug worked out the issues . I ended up getting a better set of tires , an I ordered tires online. The order and appointment wasn't showing. Nick and Doug worked out the issues . I ended up getting a better set of tires , an alignment, and new wipers to my satisfaction. It could have gone bad but they gave me a better solution. More

Service for our jetta sportwagon We've been bringing our jetta here for service since we moved to the area. The warning light went on for the tires and we had the wipers replaced too. We've been bringing our jetta here for service since we moved to the area. The warning light went on for the tires and we had the wipers replaced too. In and out in an hour. Always great service. More

Recall and service All the people I came in touch with, especially Jeff in service, were friendly, helpful and went out of their way to get my problems solved. It was a All the people I came in touch with, especially Jeff in service, were friendly, helpful and went out of their way to get my problems solved. It was a good experience and I will go back for additional service when needed. Thanks. More

service Friendly atmosphere, good service rep( Jeff) and Chad- Technician, who knew exactly what was wrong with my car. There was no pressure to have the work Friendly atmosphere, good service rep( Jeff) and Chad- Technician, who knew exactly what was wrong with my car. There was no pressure to have the work done at Jenkens More

Service for my Jetta. Outstanding service!!!!! Nicolas' knowledge was excellent, he knew what was needed for my Jetta and ensured that they were carried out to my satisfact Outstanding service!!!!! Nicolas' knowledge was excellent, he knew what was needed for my Jetta and ensured that they were carried out to my satisfaction. Great Job!!!!!! Merry Christmas!!!!!!! More

Jetta trade Good experience, friendly staff, decent deal. Happy with dealership. Would definitely recommend this crew, have been working with this dealership for Good experience, friendly staff, decent deal. Happy with dealership. Would definitely recommend this crew, have been working with this dealership for over two years and no complaints More

Service Showed up at 8:30 am, talked to service advisor, took down details of my concerns, Took aprox 2 hours of wait time,, Work performed was exceptional. P Showed up at 8:30 am, talked to service advisor, took down details of my concerns, Took aprox 2 hours of wait time,, Work performed was exceptional. Plus had the 10000 oil change.. More

Everyone was very nice All people went out of their way to make us happy. We were made as happy as possible. We will become part of their family . All people went out of their way to make us happy. We were made as happy as possible. We will become part of their family . More

Oil Change The service was quick! I was able to get an appointment right away. They were able to complete the oil change during my lunch break. The service was quick! I was able to get an appointment right away. They were able to complete the oil change during my lunch break. More