Leesburg Volkswagen

The service was very fine, and much appreciated. Michelle helped me attentively on the phone when I called, and set things up so that I could be taken in when I got there that day. It was a short Michelle helped me attentively on the phone when I called, and set things up so that I could be taken in when I got there that day. It was a short notice issue of some urgency, and I appreciate that they were able to arrange to get me in quickly. Appreciation to the mechanics for making the job happen, despite the crowded schedule. And appreciation to Jeff, who was my service consultant. He was friendly and helpful and kept me updated. EXCELLENT service all around. The reason I am giving 3 stars and not 5 is because, along with the excellent service the job was disturbingly, frighteningly EXPENSIVE. It illustrates why people say to avoid the dealer, even if the service is excellent and the work is well done. These charges are EXTREME. Of course people deserve to be paid fairly for their work. But I have been driving for many years and have had numerous repairs and replacements done. This bill is simply crazy. Above I said that I would recommend this service center. Absolutely for the service; absolutely not for the extreme cost. There was no middle answer above, and I want to be sure to recognize the service people who were so helpful. More

Took care of my car right away. The service advisor was very nice and professional The service advisor was very nice and professional More

Making my appointment and the follow up prior to delivery was great as always . My service advisor was Fantastic. was great as always . My service advisor was Fantastic. More

Took car for a recall while there had oil change, tires rotated, brakes flushed and wipers replaced. Everything was fine. rotated, brakes flushed and wipers replaced. Everything was fine. More

The service was good. There was a small glitch with the engine so I went back and it was fixed immediately. There was a small glitch with the engine so I went back and it was fixed immediately. More

I came in for service with no appointment and received great service. Yeishinett Sanchez was exceptionally helpful, knowledgeable and friendly. great service. Yeishinett Sanchez was exceptionally helpful, knowledgeable and friendly. More

Maglio made the car buying experience exceptionally easy. Great pricing, great trade in value and easy to work with so we could completed the trade/purchase of our Tiguan SE the same day! The service and su Great pricing, great trade in value and easy to work with so we could completed the trade/purchase of our Tiguan SE the same day! The service and support groups were also very easy to work with to complete paperwork in a friendly environment. We definitely will use Leesburg Volkswagen for service work on our Tiguan SE vehicle and any future purchases. More

Maglio was fantastic, very knowledgeable and friendly. Worked with me to get everything I wanted out of a new vehicle! Worked with me to get everything I wanted out of a new vehicle! More

I purchased this Jetta from Travis in 2020. I love the car. When I purchased my Jetta I had no idea: How well the SERVICE department operates. From the moment I dropped off my car, I was I love the car. When I purchased my Jetta I had no idea: How well the SERVICE department operates. From the moment I dropped off my car, I was met by Christie Cook. Who ensured that this experience was going to be very positive. She was very pleasant, knowledgeable and just seemed that my best interest was her major concern. I have the confidence in the service department , that when they suggest a repair, I listen. I have had my Jetta routinely maintained at Jenkins VW. With every experience being better than the last service appointment. Christie has earned my trust. And as long as she is at Jenkins VW. I have no reason to go anywhere else for auto service She and the whole department represent VW in a way that you should be proud! Great doing business with you. Just a good all around experience! Jeff DiBuono More

Great service. Friendly, efficient and helpful. The showroom/ waiting area was exceptional. The service representative was outstanding. She was very helpful. Friendly, efficient and helpful. The showroom/ waiting area was exceptional. The service representative was outstanding. She was very helpful. More