
Leesburg Volkswagen
Leesburg, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 731 reviews
The dealership was very clean and wonderfully lit, Mike in service went above and beyond. Very informative, giving me different options both the good news with the bad. Trustworthy. Mrs. Aisha makes you fe in service went above and beyond. Very informative, giving me different options both the good news with the bad. Trustworthy. Mrs. Aisha makes you feel like that long lost friend you wish you had. She is very knowledgeable when it comes to the brand. Pulls no punches will tell it how it is, this is the person who I will gladly return to for my next purchase. Overall my experience was wonderful. More
Very friendly staff and very easy to work with. The process was very quick and they made sure to explain everything in detail. Will come here for my next purchase. process was very quick and they made sure to explain everything in detail. Will come here for my next purchase. More
Excellent upgrade Traded in our 2015 Passat for a new 2020 Passat. Terrific experience with Iara Casto (doing her very first sales transaction in a thoroughly professio Traded in our 2015 Passat for a new 2020 Passat. Terrific experience with Iara Casto (doing her very first sales transaction in a thoroughly professional manner. More
Cherrie Scally was a pleasure to work with. She understood me and my needs. She was the only reason you sold a car because I was ready to walk. Doug Bolton. understood me and my needs. She was the only reason you sold a car because I was ready to walk. Doug Bolton. More
Matt was a very knowledgeable and caring salesperson. From the time of purchase until now he kept his word and went above and behind to serve me! Thank you Matt!!!! From the time of purchase until now he kept his word and went above and behind to serve me! Thank you Matt!!!! More
I hate car buying but this place made it pretty painless. I told them up front that I didn't have the time to wheel and deal and they made sure everything was done quickly. Geoff Wood was our salesman and I told them up front that I didn't have the time to wheel and deal and they made sure everything was done quickly. Geoff Wood was our salesman and it was his first day on the job but he was excellent!! If he didn't know the answer then he went and found the answer. We really appreciate every thing Geoff and Kenny Hunter did to meet our needs quickly and to our satisfaction, More
Unsatisfied I contacted the dealership online. because I was interested in an SUV they had. I applied online and got approved. I told them the monthly payments I I contacted the dealership online. because I was interested in an SUV they had. I applied online and got approved. I told them the monthly payments I wanted to maintain and how much down payment I had. I was told the price of the vehicle will not permit me to stay within the payment range I wanted. During the waiting of someone to get back to me, the vehicle(s) I was interested were sold. Since I wanted to pay a certain amount a month, I even went with an older model car that had more miles on it. Doing the calculations, it would have been right on target. Unfortunately, no-one got back to me. What became the frustrating part of this whole ordeal of trying to do business with Leesburg Volkswagen was too many people contacting me. I didn't know who I was talking, texting or emailing from one day to the next. It seemed as though everyone is so desperate for a sale due to the COVID-19 pandemic. They don't communicate with each other. I was told the texting / email enabled anyone to follow-up on it. Each and every time I communicated with someone it was a different person, I had to repeat myself, sounding like a broken record. On top of all that, I told them I work and a full time student. Because of this, I requested that everything be done online via email, text or call. When everything was said, done and completed, all I had to do is come to the dealership, sign the paperwork and drive off. Sure, the response I got was, "I understand, that will not be a problem, we can definitely assist you in making this process easy for you". There are so many auto companies doing business online, making it easier to shop online for a car. They said they do the same thing. I also told them I don't have patience for the finagling, and the back and forth business between sale and finance representative. Unfortunately, I kept being asked to come to the dealership and pick out a vehicle. This threw out the whole concept of shop online. Not only do they not take the customer into consideration, they didn't care nor listened. Being that said, nothing came out of it except for it being a waste of my time. It's not that anyone was rude. Everyone I came in contact with were pleasant. The pleasantries are nice, however, backing up the talk is a different matter? Words are empty if there is no meaning but defining the words with action makes the difference! More
Aisha knows her cars! Our sales experience was top-rate, thanks to Aisha's knowledge and professionalism. She was a pleasure to work with, start to finish. Our family has purchased many cars from Leesburg V thanks to Aisha's knowledge and professionalism. She was a pleasure to work with, start to finish. Our family has purchased many cars from Leesburg Volkswagen and would do so in the future. More
Jeremy was excellent Super knowledgeable and friendly he made me feel like he was a friend I have known forever. The finance people could use a little work made me feel like he was a friend I have known forever. The finance people could use a little work More