Lee's Summit Honda

From sales to financing, the entire process was a hassle with terrible communication. Long story short I was sent home with a different car (same model different features). It took forever to get the car sw with terrible communication. Long story short I was sent home with a different car (same model different features). It took forever to get the car switched out and at one point they just stopped responding to my emails. Financing blew through paperwork and the whole thing felt slimy and dishonest. There are so many Honda dealerships in the KC area- just save yourself some time and headache and shop elsewhere! More

I made an appointment to look at a specific car. Stuff happened and I had to push my appoint back 3 hours. They texted me several times but NEVER ONCE said the car ISNT HERE! UNPROFESSIONAL! happened and I had to push my appoint back 3 hours. They texted me several times but NEVER ONCE said the car ISNT HERE! UNPROFESSIONAL! More

Took my 2018 Odyssey to their service department to fix an issue. They threw parts at the problem but were unable to fix the issue. They charged me $850 and told me to bug-off without fixing the issue. If an issue. They threw parts at the problem but were unable to fix the issue. They charged me $850 and told me to bug-off without fixing the issue. If you want someone to charge you insane amounts of money to guess what's wrong with your car this is the dealership for you. More

I just bought a CR-V from Lee’s Summit Honda. How the sales staff and finance department were great to work with. Nick shot was an excellent salesman. He listen to what I needed out of a vehicle and work sales staff and finance department were great to work with. Nick shot was an excellent salesman. He listen to what I needed out of a vehicle and worked hard to make sure that I got it. He was diligent in helping me find what I needed and making sure I got a good deal. I highly recommend Lee’s Summit Honda. More

We told the sales person and manager quite clearly what price range we were looking at buying. They came back with two options We were told were within our budget. When we expressed interest after test dr price range we were looking at buying. They came back with two options We were told were within our budget. When we expressed interest after test driving the second option, we find out the price is several thousand dollars higher than our budget. It is a dishonest operation and a waste of my time! Would not recommend at all More

Zero integrity here. My goal is to help you steer clear of this bad operation. You have lots of options when looking for a car. Just do not include this dealership in your search options. of this bad operation. You have lots of options when looking for a car. Just do not include this dealership in your search options. More

Wonderful staff, price and overall experience This review is for the sales department- I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Fores This review is for the sales department- I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy. I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships! This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them! More

Lack of customer service This dealership lacked communication and customer service. The dealership personnel miscommunication costs me time and a purchase. The floor manager This dealership lacked communication and customer service. The dealership personnel miscommunication costs me time and a purchase. The floor manager tried to put the blame on me and didn’t work with me after the incident. I wouldn’t recommend Lee Summit Honda to anyone that believes the customer comes first and wants good customer service More

Nick Bundy & LS Honda are the best! I wanted to upgrade my car and stopped by the LS Honda dealership yesterday afternoon. I found exactly what I wanted and got the price that I wanted. I wanted to upgrade my car and stopped by the LS Honda dealership yesterday afternoon. I found exactly what I wanted and got the price that I wanted. Nick Bundy was unbelievably helpful and friendly. I got an incredible deal and enjoyed the sales process. Even if buying a car can take up a decent chunk of time during your day, they made the whole thing enjoyable. The deal I got and the car I got are awesome! I can't stress enough how much I'd recommend Nick Bundy & LS Honda. More

Honda Odyssey I met with Eric K. several times prior to purchasing our 2018 Honda Odyssey. I was struggling to decide between the Pilot and Odyssey and on multiple I met with Eric K. several times prior to purchasing our 2018 Honda Odyssey. I was struggling to decide between the Pilot and Odyssey and on multiple occasions went to the dealership for a test drive and to compare the two vehicles. Eric was full of information and really helped me narrow down what I wanted. He is easy to communicate with and very likable. When it came time to start comparing prices amongst dealerships Eric was very honest throughout the entire process. While I ultimately did not end up purchasing from Lee's Summit Honda I would most certainly recommend them to a friend. More