Lee Toyota of Topsham - Service Center

I went in for service and ended up buying a new vehicle greatest service and car buying experience ever thanks to our sales person Trisha Hunter.I would recommend Lee Toyota to anyone looking for fast frien greatest service and car buying experience ever thanks to our sales person Trisha Hunter.I would recommend Lee Toyota to anyone looking for fast friendly service from every DEPT. More

I came in for a recall and ended up with a new car. I had to wait for two hours and decided to look around. Our car was a 2010 and I'd had it paid off for 5 years. Trisha Hunter was very helpful. My h I had to wait for two hours and decided to look around. Our car was a 2010 and I'd had it paid off for 5 years. Trisha Hunter was very helpful. My husband had been trying to convince me to get a car with more safety features, in particular the back up camera. So I ended up with a brand new car, a 2018 Prius. She helped me set up the bluetooth for phone access on speaker from the steering wheel. She offered technical assistance whenever I needed it. Trisha has been true to her word. I seem to accidentally turn things off, and she can get me going again. I'm beginning to understand how auto high beams work also. I especially like the view that encourages you to drive more efficiently. More

Bogus service estimate I wanted an HONEST estimate to replace the frame on my 05 4Runner. Flat rate manual is 30 hrs, plus frame cost of $5500. = approx. $8000. I would ha I wanted an HONEST estimate to replace the frame on my 05 4Runner. Flat rate manual is 30 hrs, plus frame cost of $5500. = approx. $8000. I would have expected up to #10.000. That would have been so, including the bad axles found. They came up with $13,500, without axles. Their jacked up prices on a non existent transmission pan leak was $750. "Significant engine oil leak, $1300.00" The oil leak, so significant, it hasn't lost ANY oil in a YEAR and 6000 miles. $1300 to fix this WEEP. Also, Service department WANTED to replace steering rack "just because" $2500.!! So we now have a rolling estimate,of $20,000. (could go higher if "we" have any problems") Folks, Hang on to your wallets and watch your back in this place!! Paul A More

Great customer service Even though we own two fords, bought else where, we like to have service work done at Lee Toyota in Topsham. We always make our appointments through B Even though we own two fords, bought else where, we like to have service work done at Lee Toyota in Topsham. We always make our appointments through Billie Richards, she is very pleasant and helpful, she explains the work thats done and every thing thats on the bill when the work is completed. More

Accesorized my ride Billie Richards was wonderful. She was the reason I was able to accessorize my truck. She is manic. Jeff the tech was amazing as well. Great workmans Billie Richards was wonderful. She was the reason I was able to accessorize my truck. She is manic. Jeff the tech was amazing as well. Great workmanship. He spoke with me before and after to make sure my needs we met. Amazing team!!! Thank you Billie and Jeff!,, More

excellent service needed some warranty work done on a leaking rear window for my Tacoma that is less than a year old....they put me in a loaner .....no hassle .....repl needed some warranty work done on a leaking rear window for my Tacoma that is less than a year old....they put me in a loaner .....no hassle .....replaced the headliner,......and resealed the rear window. When I expressed a concern about the rear window, they fixed it .....Billie Richards was friendly the whole time and made sure the job was done to my satisfaction.....thanks again Billie ! More

Why oh why do dealers always suck at service So I bought my Toyota Sienna here a year ago and I added their service package, the initial sales experience was fantastic but of the 2 times in the So I bought my Toyota Sienna here a year ago and I added their service package, the initial sales experience was fantastic but of the 2 times in the last 12 months I have been in for service it has been just abysmal. The first time was for the initial service after buying the car new. It was supposed to take 40-60 minutes. It ended up being over 4 hours. The service manager apologized profusely promised my next experience would be handled by him personally and that it would be given the utmost attention. So second visit, for service and state inspection plus check a tire pressure signal. Had to replace all 4 tires less than a year after purchase due to nail in one tire. They had to keep the car overnight (10.30 am drop off) because they could not finish the inspection, oil change and tire replacement all in one day. They gave me a rental car, which they pointed out they so generously did not charge me for renting. Then they completely forgot to due the sticker and service. So I have to go back again for another entire day. More