Lee Toyota of Topsham

Trisha Hunter was excellent in all ways--attentive, knowledgable and fun to be with. She was our salesperson for our 2007 Prius which we were trading in for a new 2013, enthusiastic but not pushy--We t knowledgable and fun to be with. She was our salesperson for our 2007 Prius which we were trading in for a new 2013, enthusiastic but not pushy--We thought she was great then and still do! Ask for her. A+++ Trisha did not discuss the finanacial aspects of the trade or negotiate the end price. Still, we felt we were treated well by everyone involved and got a fair deal. Customer service at this Service Center has been excellent throughout the years. Anyone who wants a Toyota that will be well-serviced by a dealership cannot go wrong at Lee Toyota of Topsham. More

Our salesperson, Kevin Cough, was full of information, answered our questions with specific facts and consulted with others as needed. At no time did we feel pressured or hurried. He gave my husband and answered our questions with specific facts and consulted with others as needed. At no time did we feel pressured or hurried. He gave my husband and I time and space to argue out various options without jumping in "to help". Kevin guided us through the whole process with good humor and a professional manner. As we drove away we remarked to each other what a pleasure it was to have him as our salesperson. Jon Newland, business manager, also proved to be most helpful and explained well the maze of choices and costs involved in the various care plans. More

Meg Olson was a fabulous salesperson! She was patient, knowledgeable and willing to negotiate to meet my needs. And she has a very engaging personality that should really help her career. She is an asset knowledgeable and willing to negotiate to meet my needs. And she has a very engaging personality that should really help her career. She is an asset to this dealership. More

This is my third Corolla from Lee Toyota in Topsham. Every member of my immediate family has a Corolla (1998-2013). We have been very pleased with the Corollas' looks, dependability, size, and gas milea Every member of my immediate family has a Corolla (1998-2013). We have been very pleased with the Corollas' looks, dependability, size, and gas mileage. The ability to drive the Corolla in snowstorms (with only radial tires and front wheel drive) is a plus! My son is still driving the 1998 to college. My daughters have purchased their Corollas.My husband now his his own Corolla! Our experience with consultant Joseph N. Day was great! He listened and didn't try to hard sell us. He was available and answered our questions. The financial officer explained and answered all questions to our satisfaction. Thank you for the great experience! More

I went in for my first 5,000 mile service on my brand new 2013 Toyota Tacoma TRD. Everything seemed to be going well. Had a good experience buying it and service seemed very friendly. My truck was ready in u 2013 Toyota Tacoma TRD. Everything seemed to be going well. Had a good experience buying it and service seemed very friendly. My truck was ready in under half hour which did surprise me a little. As i went to get in my truck I noticed that the plastic over the door sill was all dirty with what looked like grease and dirt. I did not have the time to go back in and have them clean it so i figured i would do it when i got home. On my way home I took my hand from the steering wheel and noticed that their was grease all over the palm of my hand! At this point i was not very happy. Once I arrived home i noticed their was black greasy hand prints on the driver side door and on the rear door. I called the dealer ship to speak with the service manager and had to call back 3 times due to being disconnected. Finally when i got through i was left on hold for a extended period only to find out that the manager was no where to be found. I asked if he could be paged and she informed me that their new building was not capable of paging. I asked for a voice mail and was also informed he did not have a voice mail. The lady took my message and said she would pass it on. The manager did call me back and was very understanding but in my mind the damage had been done. Their was no excuse for such I thing to even happen. More

I came in this morning, I had lost power steering, and needed a new wheel bearing and a new power steering belt, along with regular maintenance. I purchased my vehicle at a different toyota dealership and needed a new wheel bearing and a new power steering belt, along with regular maintenance. I purchased my vehicle at a different toyota dealership and had never been here before. The service team got me in right away, and 8 hours later my car is ready for pickup and like brand new. Everyone was friendly, and fast and knew exactly what to do (I was totally panicking, I mean, my radiator was throwing smoke like my car was on fir or something, and the service tech came out right away which made me feel much better). I could not be more pleased with how today went, and usually I'm a bit more frugal, but in this instance, for the service I received and the reassurance that my car was in good hands, I have no qualms paying dealership service rates. I will definitely be making this my new service spot, and next year, my fiancee and I plan on buying a Tacoma, we will be coming back! Thanks! More

Our experience with Lee Toyota and our salesperson Trisha Hunter was great. This is the 2nd time we leased a Toyota and it was a pleasant experience. I highly recommend them. Trisha was exceptional. Hunter was great. This is the 2nd time we leased a Toyota and it was a pleasant experience. I highly recommend them. Trisha was exceptional. More

From the moment I walked into the facility, Chris was ready with a smile on his face. He listened to my wants and needs and was more sure than I that I was going to leave with exactly the car I wanted. ready with a smile on his face. He listened to my wants and needs and was more sure than I that I was going to leave with exactly the car I wanted. He let me drive several cars and listened to me as I drove each one. He knew which car I loved, but I told him it was way too expensive. I tried to put that car out of my head and concentrate on others. Chris did not say anything but I think he wanted me to have that car, not just because he wanted to sell a car but he saw how happy it made me. He was so patient and sweet the whole time. Chris's team was very helpful, at first I was not happy with the money that they were offering for my trade-in but when I expressed my concerns, they were able to give me a very fair price for my car. Well you guessed it, I am now riding around in that Toyota Camry with all the bells and whistles that I fell in love with at first drive, thanks to Chris and his team. I am leasing and I can well afford it. Thank you Chris. You are awesome! More

We are an elderly couple looking to buy a new car for the last time, and perhaps not as confident as we used to be. Thus we were a little scared. Thrish had been recommended to us by a friend. She turned out last time, and perhaps not as confident as we used to be. Thus we were a little scared. Thrish had been recommended to us by a friend. She turned out to be the right choice. She was very understanding of our concerns and very patient with our many questions. While we had owned a 2007 hybrid Highlander, the new one we purchased had many features with which we were not familiar. She professionally went thru the list several times until we understood what we had in our new car. We were very pleased with our experience. We are legal residents of Florida. Thus we had to have the new car registered there and also needed to pay Florida sales tax. That requires a fair amount of paper work. Me Nolan took care of all that for us professionally and graciously. There was no hassle. He was very nice. That too was a pleasant experience. More

Kevin was great to work with because he listened to what we wanted and found the perfect Tacoma for our family. I would definitely buy from Kevin again. we wanted and found the perfect Tacoma for our family. I would definitely buy from Kevin again. More