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Lee Nissan - Service Center

Wilson, NC

4.7
146 Reviews

146 Reviews of Lee Nissan - Service Center

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August 23, 2024

We have been with Lee Nissan for a while. We love the awesome customer service and the quality of work from the service department. They are always professional and courteous, and attentive t More

by impactplus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Conover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Purnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

We thank you for your loyalty!! We look forward to continuing to provide the level of service that you've come to expect in working with our dealership!

August 21, 2024

Great people skills by all employees… never had anything but great customer service and short wait time…… More

by phillyphilmtairy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you for the wonderful review!! Do not hesitate to reach out if there is anything else that we can do for you!

August 19, 2024

Ashley and the others at the service department were very helpful. They lent me a loaner car and also fixed my car in a timely manner. More

by craigjresta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you for the wonderful review! It is our privilege to be of service to our customers.

August 19, 2024

Lee Nissan is always very professional, prompt and courteous. They always honor the appointment time as close as they can. More

by pdavis622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you so much! It is not always easy to do, but it is definitely a focus of ours.

August 18, 2024

They have an amazing customer service I will recommended to my friend and family to brings their vehicle here. More

by anabolanos0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

A recommendation is the best thing that we could ask for! Thank you so much for taking the time to leave a review!

August 16, 2024

Great people friendly and knowledge, car was ready in a timely way, very professional nice place to do business with More

by annieg.johnson75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Henderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Means
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

We try to live up to our motto "Doing Business the Right Way." We look forward to being of service again soon!

August 16, 2024

I have been dealing with this dealership since 2006 and their expertise is absolutely awesome. More

by veniston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

We are so thankful that you have considered us and allowed us to be of service for the last 18 years. I am happy that to hear that we have continued to provide excellent service over that time. We are always here for anything that you need!

August 15, 2024

great and friendly service. Most important is the honesty. my car was ready in a reasonable amount of time More

by albert_larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you for the review!

August 14, 2024

It's a very nice place the people are so kind and nice. . we absolutely love Patrick. More

by TERRALITTLE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Means
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Kubas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you so much for the review! We love Patrick as well!

August 14, 2024

Was not a good experience. Went in for warranty for my door side handle on my 2023 frontier and after showing them exactly how it happened since I have proof of several other i More

by sparksgn95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley Kubas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Lee Nissan responded

Thank you for the review. We take all feedback seriously and I am going to speak with our Service Manager about this. I hate that the experience has caused us to lose your confidence, but we will use it as a learning opportunity to ensure that the same issue does not happen again. If there is any way of rectifying the situation, please do not hesitate to reach out to me directly. Best Regards, Aaron Conover Owner Loyalty Manager Lee Nissan (252) 237-4400 ext 309 aaron@leenissan.com

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