Lee Johnson Mazda of Seattle

Scheduling and communication were great. I appreciated the video outlining what needed to be done and the follow up text asking me to approve the work along with pricing information. Ryan, my service repr the video outlining what needed to be done and the follow up text asking me to approve the work along with pricing information. Ryan, my service representative really added a personal touch. The car was done as promised. More

I had the oil changed, full circle inspection, had the cabin filter changed, had the air filter changed, and had a license plate light changed and it came out to $218. I’m always shocked at how much any s cabin filter changed, had the air filter changed, and had a license plate light changed and it came out to $218. I’m always shocked at how much any service costs, but they were professional and even sent me a video via email and text so I could see what they were seeing during the inspection and why they recommended what they did which was to replace the air filters (air and cabin). I recommend this location as their communication was excellent and I loved the video they sent. More

The service advisor was friendly, helpful and knowledgeable. The techs did a good job and pointed out some things that might warrant some additional work. I agreed with them and they did the wo knowledgeable. The techs did a good job and pointed out some things that might warrant some additional work. I agreed with them and they did the work. More

I was able to bring in my car to see why the check engine light had came on. Lucky for me it was a small issue but so relieved and happy to be seen right away! Received a video of the tech's review of my c light had came on. Lucky for me it was a small issue but so relieved and happy to be seen right away! Received a video of the tech's review of my car, provided info in clear & easy to understand terms - so cool! More

Staff are welcoming, professional and knowledgeable. They understand our needs for our older Mazda 6. Excellent service every time! understand our needs for our older Mazda 6. Excellent service every time! More

Same day service for 30,000 mile check-up. What luck! Friendly, clear communication about safety issue with tires as well as general info about required service. Please don't leave the neighborhood! Friendly, clear communication about safety issue with tires as well as general info about required service. Please don't leave the neighborhood! More

Professional thorough clear communication easy to schedule appointment I have confidence in the service I receive schedule appointment I have confidence in the service I receive More

Great service on my RX8. I was able to make an appointment at a time that worked well for me, and they were able to complete the work on my car in the time they said they would. The service area appointment at a time that worked well for me, and they were able to complete the work on my car in the time they said they would. The service area is clean, and the quality of the work is top notch. I feel like a valued customer when I'm at Mazda Seattle in the U District. More

Always friendly and very respectful. I feel very comfortable to bring up any concerns with Brian. It was very nice for them to send me video of what they are working on. comfortable to bring up any concerns with Brian. It was very nice for them to send me video of what they are working on. More

Service was fine, as usual. Little put off by having to come up with a 15 word review for this appraisal, though come up with a 15 word review for this appraisal, though More