Lee Johnson Mazda of Seattle
Seattle, WA
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I was able to bring in my car to see why the check engine light had came on. Lucky for me it was a small issue but so relieved and happy to be seen right away! Received a video of the tech's review of my c light had came on. Lucky for me it was a small issue but so relieved and happy to be seen right away! Received a video of the tech's review of my car, provided info in clear & easy to understand terms - so cool! More
Same day service for 30,000 mile check-up. What luck! Friendly, clear communication about safety issue with tires as well as general info about required service. Please don't leave the neighborhood! Friendly, clear communication about safety issue with tires as well as general info about required service. Please don't leave the neighborhood! More
Great service on my RX8. I was able to make an appointment at a time that worked well for me, and they were able to complete the work on my car in the time they said they would. The service area appointment at a time that worked well for me, and they were able to complete the work on my car in the time they said they would. The service area is clean, and the quality of the work is top notch. I feel like a valued customer when I'm at Mazda Seattle in the U District. More
Always friendly and very respectful. I feel very comfortable to bring up any concerns with Brian. It was very nice for them to send me video of what they are working on. comfortable to bring up any concerns with Brian. It was very nice for them to send me video of what they are working on. More
Prompt, speedy, polite service. Brian was easy to deal with, and his? dog was delightful. Am happy they have remained at their Roosevelt Way location. with, and his? dog was delightful. Am happy they have remained at their Roosevelt Way location. More
Their service department, particularly Brian, is fantastic and provides great customer support. They go beyond normal expectations with a video of what was fixed and an explanation of why. A few d fantastic and provides great customer support. They go beyond normal expectations with a video of what was fixed and an explanation of why. A few days later we had a different problem with passenger side window on a Saturday night. My wife was able to text him and he asked her to bring the car in first thing on Monday so they could squeeze her in. More
I am happy to hear from the employees that the new owner will allow them to operate in the same great way they have been since my first dealings with University Mazda fifteen years ago. will allow them to operate in the same great way they have been since my first dealings with University Mazda fifteen years ago. More