Lee Johnson Mazda of Seattle
Seattle, WA
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Great experience, thank you. I have always appreciated that this service dept does not make me feel dumb for knowing nothing about cars. I have always appreciated that this service dept does not make me feel dumb for knowing nothing about cars. More
Warranty battery replacement. Excellent service from setting up appointment to in-take, wait time, inspection information provided, etc. Service video was a great touch. Summer Excellent service from setting up appointment to in-take, wait time, inspection information provided, etc. Service video was a great touch. Summer Anderson has been a first-rate service rep and ambassador for the dealership. More
Always an excellent experience! Very efficient and pleasant staff. It always a relief to have my 2013 Mazda 3 serviced at University Mazda. pleasant staff. It always a relief to have my 2013 Mazda 3 serviced at University Mazda. More
Scheduling and communication were great. I appreciated the video outlining what needed to be done and the follow up text asking me to approve the work along with pricing information. Ryan, my service repr the video outlining what needed to be done and the follow up text asking me to approve the work along with pricing information. Ryan, my service representative really added a personal touch. The car was done as promised. More
I had the oil changed, full circle inspection, had the cabin filter changed, had the air filter changed, and had a license plate light changed and it came out to $218. I’m always shocked at how much any s cabin filter changed, had the air filter changed, and had a license plate light changed and it came out to $218. I’m always shocked at how much any service costs, but they were professional and even sent me a video via email and text so I could see what they were seeing during the inspection and why they recommended what they did which was to replace the air filters (air and cabin). I recommend this location as their communication was excellent and I loved the video they sent. More
The service advisor was friendly, helpful and knowledgeable. The techs did a good job and pointed out some things that might warrant some additional work. I agreed with them and they did the wo knowledgeable. The techs did a good job and pointed out some things that might warrant some additional work. I agreed with them and they did the work. More