Lee Johnson Mazda of Seattle

Awful experience. Made an offer online had to call 3 seperate times to see if they were willing to negotiate it. On third call Rob called me back and acted insulted of my offer, no attemp to sell value seperate times to see if they were willing to negotiate it. On third call Rob called me back and acted insulted of my offer, no attemp to sell value but rather was on the attack. Argumentitive and overall crabby. They lost a deal. More

Went to test drive and buy a new car. The salesman acted like I was a tire kicker. Was super disinterested in selling me a car. Gave me a quote greater than MSRP , left me sitting there for a while before I like I was a tire kicker. Was super disinterested in selling me a car. Gave me a quote greater than MSRP , left me sitting there for a while before I walked out, I got the same car for almost 3000 less from another dealer. More

I have just bought my second used car from University Mazda and it is outstanding! As a shopper there is a chance for any dealer to get my business in the Puget Sound area. The difference is the quality Mazda and it is outstanding! As a shopper there is a chance for any dealer to get my business in the Puget Sound area. The difference is the quality of the used vehicles they keep on the lot at University Mazda and the professionals that are there to help you. My salesperson Will Crane was wonderful to work with and made me feel right at home. There are no high pressure tactics here; no bait and switch, it’s a friendly dealership to be in because the employees are relaxed and happy to help in any way. Ask for Will when you arrive and you will get to meet a great guy that will take care of you and your family. More

A pleasant, fair and no-nonsense sales experience. The model I wanted was scarce at the time and so all other Mazda dealers were charging a premium markup. University Mazda was the only dealership I foun model I wanted was scarce at the time and so all other Mazda dealers were charging a premium markup. University Mazda was the only dealership I found that made a point not to add a mark-up. Frank was great. I waited until the scarcity ended and was able to negotiate a fair price. The transaction was straight-forward with good followup, no questionnable or heavy-handed sales tactics, no pressure and no hassle. All was as agreed. More

I started taking my Mazda3 to U-Mazda after Pinnacle Mazda closed. I had tried going to Walker's Renton Mazda for service, but those guys are disorganized and unprofessional. Jeff and the other garage Mazda closed. I had tried going to Walker's Renton Mazda for service, but those guys are disorganized and unprofessional. Jeff and the other garage guys are super cool. They know me by name and will chat with me about car stuff. Their service is always quick. They treat me with respect even when I'm being a difficult customer. The free loaner car service is highly appreciated. These guys are so superieor that I drive about 20 miles all the way from Tukwila to get my oil changed rather than go to Walker's, which is right down the street. Thanks, U-Mazda. More

This experience was the best of any dealership that I visited. Of course it is important to me that the car is the right car, which it was (a Mazda3 S-Touring 5-dr Hatchback). But almost equally import visited. Of course it is important to me that the car is the right car, which it was (a Mazda3 S-Touring 5-dr Hatchback). But almost equally important is how enjoyable the process is when shopping. Frank made this a painless experience. No hassles. No escorting on test drives. No trickery. It helps that I am on a corporate pricing plan, I am sure. But I visited other dealers that had supposed corporate rates, and they did not treat me as well. I highly recommend the dealership. Everyone there whom I met was friendly, and they didn't waste my time in any way. They were also highly knowledgeable about their cars, as well as the competition. More

I had visited several dealers in the seattle area for buying a Mazda and found University Mazda guys to be the most friendly people to deal with. The sales people are not pushy like other dealers. They a buying a Mazda and found University Mazda guys to be the most friendly people to deal with. The sales people are not pushy like other dealers. They also do not play any number tricks (some dealers i visited would write some numbers and show faulty math on paper to make the huge sale price look less). Neither do they try to sell unnecessarry addons. The dealership is also proactive and provides everything before you can request. More