Lee Johnson Mazda of Seattle

Prompt and reliable I received two reminders for my mid-day mid-week appointment and was told 90 minutes. They had my car serviced, fluids, brakes and tire pressure check I received two reminders for my mid-day mid-week appointment and was told 90 minutes. They had my car serviced, fluids, brakes and tire pressure checked, and car exterior washed within 75 minutes. No hassle, no headache, wonderful visit. Thanks! More

Toyo tire replacement 1st the experience at University Mazda was the best I have every had and I get a new lease every 3 years. This is my first Mazda and I love the 2017 C 1st the experience at University Mazda was the best I have every had and I get a new lease every 3 years. This is my first Mazda and I love the 2017 CX-5. I couldn't wait to get ride of my 2014 Jeep Cherokee. Not only did the two service shops near me never had openings but my car was plagued with multiple issue. My two experiences with this Service Department were both outstanding. Matt called the tire manufacturer for me to order the free replacement and had it changed and installed the same day. Zoom Zoom More

Excellent customer service! Always! I have been a Mazda customer for the past 5 years and I have been so impressed with the customer service at this particular Mazda dealer. The staff i I have been a Mazda customer for the past 5 years and I have been so impressed with the customer service at this particular Mazda dealer. The staff is knowledgeable and professional and very courteous. They have always treated me well and done a fabulous job on my car for servicing! Thank you so much to all the staff at University Mazda! Customer for Life, Trisha Galindo More

Pleasurable experience purchasing a new car In the past we have had several unpleasant experiences when purchasing a new car. It is completely different from the sale to the service at Universit In the past we have had several unpleasant experiences when purchasing a new car. It is completely different from the sale to the service at University Mazda. Not only do we like the cars, we enjoy and appreciate the respectful and caring manner we receive. We feel we have great transportation in that we own a new CX5 and a fun to drive Miata. This was our third purchase from University Mazda. More

Pleasant They completed standard service work within their time estimate. All the employees I interacted with seemed happy and were pleasant to talk with. Th They completed standard service work within their time estimate. All the employees I interacted with seemed happy and were pleasant to talk with. They did a good washing of our cars when service work was completed. More

No hassle and straightforward. Visited University Mazda to test drive the Mazda 6. Ken was very helpful and answered all of our questions. Not pushy and offered any help we needed o Visited University Mazda to test drive the Mazda 6. Ken was very helpful and answered all of our questions. Not pushy and offered any help we needed over the next week when we were considering a purchase. The purchase was pain free and couldn't have gone better. More

Epitome of customer service excellence! We live across town and specifically come to this location as the department is great to work with and always a great experience! Thank you! We live across town and specifically come to this location as the department is great to work with and always a great experience! Thank you! More

Outstanding service! Worked with University Mazda via the Costco Auto Program and found their service to be outstanding! Sales staff is friendly and no hassle! I had a g Worked with University Mazda via the Costco Auto Program and found their service to be outstanding! Sales staff is friendly and no hassle! I had a great experience! More

Always an amazing experience. All departments in this dealership are great! The sales team works closely with you to find exactly what you're looking for. They don't pressure you i All departments in this dealership are great! The sales team works closely with you to find exactly what you're looking for. They don't pressure you into buying a car, so you can take your time looking around. All my questions were answered thoroughly and with a smile. This is the best place to buy a car if you want a team that will do everything in their power to get you in the car that you want. You will receive excellent customer service from sales, management, and finance. More

On Time Service completed accurately and quickly. Staff responsive at all levels. I've been using University Mazda since my car was new and will continue do Service completed accurately and quickly. Staff responsive at all levels. I've been using University Mazda since my car was new and will continue doing so. More