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Lee Johnson Mazda of Seattle
Seattle, WA
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Michael's unexpected purchase Pat was very helpful in finding the best solution to my problem. As well the service manager was also very supportive and professional. Only complaint Pat was very helpful in finding the best solution to my problem. As well the service manager was also very supportive and professional. Only complaint, I had a small charge on my trade in. Since I had to bring my brand new car on for service warranty work day 2 of ownership I would have forgiven the bill on my trade. My time to drive back to the dealer the next day was twice the bill on my old car. Michael Keneipp More
Oil change and recall Had and oil change and a minor recall. I went for a walk to Starbucks and no sooner had I walked back into the waiting room when they said, "Ready!" T Had and oil change and a minor recall. I went for a walk to Starbucks and no sooner had I walked back into the waiting room when they said, "Ready!" They even topped off the fluid levels. More
Best experience since slice bread My 2002 Mazda Protégé5 was serviced by the best of the best. University Mazda the premier dealership for Mazda. Like the UW fight anthem goes, "Bow Do My 2002 Mazda Protégé5 was serviced by the best of the best. University Mazda the premier dealership for Mazda. Like the UW fight anthem goes, "Bow Down to Washington" Bow down to University Mazda More
Nice people, easy buying process I worked with Alex to buy my car. He wasn't pushy and didn't play games. He was a little challenging to get down on price, but he came down some. Scot I worked with Alex to buy my car. He wasn't pushy and didn't play games. He was a little challenging to get down on price, but he came down some. Scott, the finance guy, was great. Not pushy at all and very friendly. In all a great experience. More
Fabulous Eric, Duane, and Winnie always make this experience so easy! This is our 3rd purchase from University Mazda and can't imagine going anywhere else! Eric, Duane, and Winnie always make this experience so easy! This is our 3rd purchase from University Mazda and can't imagine going anywhere else! More
Good service as always I have been coming to University Mazda for over five years to have my prior Mazda serviced. When it was time for a new car, I purchased it here and g I have been coming to University Mazda for over five years to have my prior Mazda serviced. When it was time for a new car, I purchased it here and got a great deal. My first oil change and tire rotation was done along with a clean car when I got back in. While I miss Wally, Rodney did a great job and gave me a discount because it took longer than expected due to other clients. More
Friendly, professional service Always clear about the work being done. They are always on-time or call to let you know if there's a delay. Set me up with a loaner even though I didn Always clear about the work being done. They are always on-time or call to let you know if there's a delay. Set me up with a loaner even though I didn't bring it up. And do a good job detailing no matter what other service you're having done. More
Repeating customer. Excellent service. Great to have a clean car when I leave. I feel I can rely on the record card report. Always use your oil change coupon and can al Excellent service. Great to have a clean car when I leave. I feel I can rely on the record card report. Always use your oil change coupon and can always have other items checked. More
Professional I found the dealership to be very professional and helpful throughout the sale of my Mazda and trade in of my previous car. Thank you. I found the dealership to be very professional and helpful throughout the sale of my Mazda and trade in of my previous car. Thank you. More
excellent customer service After a previously not great experience, the team wowed me. They were prompt and professional and completed the work well within the allotted appointm After a previously not great experience, the team wowed me. They were prompt and professional and completed the work well within the allotted appointment time. They gave the car a good "go over" and provided accurate and thorough information regarding next service items. They cleaned the car before returning it to me. I have not previously used dealerships for service work and the team here has shown me that they can provide professional value added service. Thank you for a good experience. More