Lee Johnson Mazda of Seattle

Excellent service department! My CX9 was having some problems that seemed to happen all at once. The University Mazda service department efficiently diagnosed the problems. The rep My CX9 was having some problems that seemed to happen all at once. The University Mazda service department efficiently diagnosed the problems. The repairs were made in a timely and cost-effective way. I am giving a 5-star rating because *everyone* at the University Mazda service department was friendly, professional, courteous, communicative, and my car is working perfectly again thanks to them! I have confidence in their expertise and abilities, they set customer expectations appropriately, and I would recommend them to anyone. More

Mazda CX-5 This is now the third Mazda we've bought from Eric. He's super easy to work with and knowledgeable. Service department is top notch. This is now the third Mazda we've bought from Eric. He's super easy to work with and knowledgeable. Service department is top notch. More

Happy Mazda customer I gave the highest rating because I received exemplary service from this Mazda dealership. It was mostly William, my salesperson. Not only was he ve I gave the highest rating because I received exemplary service from this Mazda dealership. It was mostly William, my salesperson. Not only was he very patient, knowledgeable, professional, but really listened to my needs and wants as a customer and was able to fit me into something that worked perfectly at the right price.... All while making it a pleasant purchasing experience for me , which I'm sure is not an easy task. I really liked William and his style- I've talked to a ton of other car salesmen and nothing compares to William. I am very happy with my new Mazda and will recommend Univ Mazda to my family and friends, and tell them to ask for William! More

Great low pressure dealership I was looking for a 2018 Mazda 3 sedan. We had a great sales person. There was no pressure to buy and I ended up with a great deal. The financing was I was looking for a 2018 Mazda 3 sedan. We had a great sales person. There was no pressure to buy and I ended up with a great deal. The financing was easy and everyone was helpful and friendly. More

Excellent Service Last week I brought in my leased CX-3 for its periodic servicing. As usual I was treated mostly very respectfully. I say mostly, because in an effort Last week I brought in my leased CX-3 for its periodic servicing. As usual I was treated mostly very respectfully. I say mostly, because in an effort to be overly friendly with someone who is not a real friend, the service personnel made a point of calling me by my first name. My real friends call me by a different name. Using "Mr," followed by my last name, and then asking permission to use my first name, is always the safest policy. It seems like a small detail, but when we consider that one's name is his most important possession, it's maybe not so small after all. Anyhow, thanks, University Mazda, for your efficient work in keeping my car in tip-top shape. More

Excellent service. As always, the service was prompt and courteous. They provided a loaner car even though it was only a couple of hours. Service was completed within As always, the service was prompt and courteous. They provided a loaner car even though it was only a couple of hours. Service was completed within the time specified. More

Excellent experience Great car at a great price. Patrick Curalli was very helpful in getting things set up for us. Car was prepped and ready to go. Great car at a great price. Patrick Curalli was very helpful in getting things set up for us. Car was prepped and ready to go. More

Routine maintenance Scheduled routine maintenance (oil/filter change, safety checklist, etc.) occurred without a hitch. Total service time was well under two hours. Tho Scheduled routine maintenance (oil/filter change, safety checklist, etc.) occurred without a hitch. Total service time was well under two hours. Thought the visit went as well as one could hope for, including very reasonable price. More

Great service great price The team at Univ Mazda promptly greeted me, had a place for me to hang out, coffee, water, tea, snacks, etc. They were on time, price was as quoted, v The team at Univ Mazda promptly greeted me, had a place for me to hang out, coffee, water, tea, snacks, etc. They were on time, price was as quoted, vacuumed and washed car - all in and out in an hour. Skyactiv service. More

Dependable and Efficient. University Mazda helped me on heat core warranty repair for free. Service advisor Matt Humes is very professional and helpful because I was confused b University Mazda helped me on heat core warranty repair for free. Service advisor Matt Humes is very professional and helpful because I was confused by warranty issues and he just did it without giving me any headache. I am very appreciated of his service and happy with University Mazda, I can trust UM. More