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Lee Johnson Mazda of Seattle
Seattle, WA
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Fast, courteous service I always wait for my car when I get it serviced. The car was finished much earlier than I expected, and my service manager, Brian Said, was courteous I always wait for my car when I get it serviced. The car was finished much earlier than I expected, and my service manager, Brian Said, was courteous and cheerful. More
Always, always, excellent service. A case in point: yesterday I was about 15 minutes late for my oil change due to unexpected high traffic volume. Brian was cheerful, accommodating, and A case in point: yesterday I was about 15 minutes late for my oil change due to unexpected high traffic volume. Brian was cheerful, accommodating, and made sure I got out early and was able to save using a coupon. More
Great service, thanks! I just want to say, my recent oil change was an excellent experience from start to finish. Brian Said did a great job of getting situated. My vehicl I just want to say, my recent oil change was an excellent experience from start to finish. Brian Said did a great job of getting situated. My vehicle was finished on time and hand washed as well - nice touch! All in all, I would highly recommend the service center and friendly staff at University Mazda. Thanks for your help! Best regards, Jon More
Regular Serving Matt was very helpful when talking about what I would need in the future. Trust him and the techs to work on my car any day! Matt was very helpful when talking about what I would need in the future. Trust him and the techs to work on my car any day! More
Great customer service Super friendly and helpful. I even got to use the coupon that I didn't know was available, which I appreciated. And of course I love having my car w Super friendly and helpful. I even got to use the coupon that I didn't know was available, which I appreciated. And of course I love having my car washed and vacuumed! More
Excellent service I’ve taken both of my cars to University Mazda for the past 13 years and have always had an excellent experience. I highly recommend for both service I’ve taken both of my cars to University Mazda for the past 13 years and have always had an excellent experience. I highly recommend for both service and sales. More
ALWAYS GET TREATED LIKE ROYALTY I always look forward to having work done on my vehicle. Have been buying in the Mazda family all my life. This is the fifth Mazda I have owned. Ha I always look forward to having work done on my vehicle. Have been buying in the Mazda family all my life. This is the fifth Mazda I have owned. Having said that the service people are top notch. They always listen to your requests and Matt has gone all out to make you feel welcome. More
Excellent service department! My CX9 was having some problems that seemed to happen all at once. The University Mazda service department efficiently diagnosed the problems. The rep My CX9 was having some problems that seemed to happen all at once. The University Mazda service department efficiently diagnosed the problems. The repairs were made in a timely and cost-effective way. I am giving a 5-star rating because *everyone* at the University Mazda service department was friendly, professional, courteous, communicative, and my car is working perfectly again thanks to them! I have confidence in their expertise and abilities, they set customer expectations appropriately, and I would recommend them to anyone. More
Mazda CX-5 This is now the third Mazda we've bought from Eric. He's super easy to work with and knowledgeable. Service department is top notch. This is now the third Mazda we've bought from Eric. He's super easy to work with and knowledgeable. Service department is top notch. More
Happy Mazda customer I gave the highest rating because I received exemplary service from this Mazda dealership. It was mostly William, my salesperson. Not only was he ve I gave the highest rating because I received exemplary service from this Mazda dealership. It was mostly William, my salesperson. Not only was he very patient, knowledgeable, professional, but really listened to my needs and wants as a customer and was able to fit me into something that worked perfectly at the right price.... All while making it a pleasant purchasing experience for me , which I'm sure is not an easy task. I really liked William and his style- I've talked to a ton of other car salesmen and nothing compares to William. I am very happy with my new Mazda and will recommend Univ Mazda to my family and friends, and tell them to ask for William! More