Lee Johnson Mazda of Seattle
Seattle, WA
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Service and car wash Very good service. It seems like everything was fixed. The engine light no longer stays on. I appreciated the complimentary car check. I was curio Very good service. It seems like everything was fixed. The engine light no longer stays on. I appreciated the complimentary car check. I was curious regarding the brake check. The last 2 checks had my brakes in the yellow section. This check had them back in the green section. I needed my car washed. Rod said that it would be washed and vacuumed. The car wash was satisfactory although the wheel areas could have been washed better. It did not look like the car was vacuumed, however. I appreciate the reminders by e-mail. I have not received as many coupons by mail as before. Perhaps they are all on line now. I was able to find a coupon that I could use and I appreciated that. Thank you. More
Fast friendly professional service We have used University Mazda for service work on two different Mazdas. We have always been pleased with their customer service and fast turnaround. T We have used University Mazda for service work on two different Mazdas. We have always been pleased with their customer service and fast turnaround. Thank you. More
Excellent customer service. There was a smooth appointment process, and fast and efficient maintenance service. The price was reasonable from a dealer for a full oil change servi There was a smooth appointment process, and fast and efficient maintenance service. The price was reasonable from a dealer for a full oil change service. Customer service rep (Rodney) was very friendly and accommodating. More
Fast, courteous service I always wait for my car when I get it serviced. The car was finished much earlier than I expected, and my service manager, Brian Said, was courteous I always wait for my car when I get it serviced. The car was finished much earlier than I expected, and my service manager, Brian Said, was courteous and cheerful. More
Always, always, excellent service. A case in point: yesterday I was about 15 minutes late for my oil change due to unexpected high traffic volume. Brian was cheerful, accommodating, and A case in point: yesterday I was about 15 minutes late for my oil change due to unexpected high traffic volume. Brian was cheerful, accommodating, and made sure I got out early and was able to save using a coupon. More
Great service, thanks! I just want to say, my recent oil change was an excellent experience from start to finish. Brian Said did a great job of getting situated. My vehicl I just want to say, my recent oil change was an excellent experience from start to finish. Brian Said did a great job of getting situated. My vehicle was finished on time and hand washed as well - nice touch! All in all, I would highly recommend the service center and friendly staff at University Mazda. Thanks for your help! Best regards, Jon More
Regular Serving Matt was very helpful when talking about what I would need in the future. Trust him and the techs to work on my car any day! Matt was very helpful when talking about what I would need in the future. Trust him and the techs to work on my car any day! More
Great customer service Super friendly and helpful. I even got to use the coupon that I didn't know was available, which I appreciated. And of course I love having my car w Super friendly and helpful. I even got to use the coupon that I didn't know was available, which I appreciated. And of course I love having my car washed and vacuumed! More
Excellent service I’ve taken both of my cars to University Mazda for the past 13 years and have always had an excellent experience. I highly recommend for both service I’ve taken both of my cars to University Mazda for the past 13 years and have always had an excellent experience. I highly recommend for both service and sales. More
ALWAYS GET TREATED LIKE ROYALTY I always look forward to having work done on my vehicle. Have been buying in the Mazda family all my life. This is the fifth Mazda I have owned. Ha I always look forward to having work done on my vehicle. Have been buying in the Mazda family all my life. This is the fifth Mazda I have owned. Having said that the service people are top notch. They always listen to your requests and Matt has gone all out to make you feel welcome. More