Lee Johnson Mazda of Seattle
Seattle, WA
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Fast service that was customer oriented Came to fix front brakes vibration on my 2014 Mazda 6 with intent to machine rotors and replace break pads. Was advised to keep pads as they were stil Came to fix front brakes vibration on my 2014 Mazda 6 with intent to machine rotors and replace break pads. Was advised to keep pads as they were still good. Like the idea of customer oriented service (helping to stay on the budget). More
Fantastic Total quality customer service. Keep it up. Very flexible scheduling. Comfortable waiting room with working internet! Great value service. The dealers Total quality customer service. Keep it up. Very flexible scheduling. Comfortable waiting room with working internet! Great value service. The dealership keeps discounts on file. The car was detailed in and out! More
happy customer since 2004 I've purchased new, I've purchased used, all from Eric Demeter. Have always been treated exceptionally well and very honestly. Winnie, the paperwork I've purchased new, I've purchased used, all from Eric Demeter. Have always been treated exceptionally well and very honestly. Winnie, the paperwork woman is also great. It's also nice to have the service guys greet you by name when I come in for a service appointment. Between family cars and business cars, my wife and I have purchased 8 cars from these guys and also referred many friends to this dealership. I think all of this speaks volumes to the quality of this dealership and to the quality of Mazdas as well. More
Excellence Continued I've been a loyal UMazda customer since purchasing my beloved RX-8 in late 2003. What I appreciate is not adding unneeded services and doing the job I've been a loyal UMazda customer since purchasing my beloved RX-8 in late 2003. What I appreciate is not adding unneeded services and doing the job right the first time. More
As always, everything on time. On working day I really value knowing what will be done, the accuracy of predicting when it will be finished and any information necessary at the end On working day I really value knowing what will be done, the accuracy of predicting when it will be finished and any information necessary at the end. Many places want your car in for the day and they will take care of it in their own good time. That's OK but this is much better! More
Service Department review University Mazda has the best Mazda service department in the area. I've used several and keep coming back here. They never disappoint with the serv University Mazda has the best Mazda service department in the area. I've used several and keep coming back here. They never disappoint with the service. I do find Mazda parts expensive... More
60,000 mile service. Done well and on time. Matt outlined the work to be done and the time it would take. That allowed me to arrange the rest of my day to suit my other goals. The work was com Matt outlined the work to be done and the time it would take. That allowed me to arrange the rest of my day to suit my other goals. The work was completed in the time-frame described and the car was ready to go. It's nice to drive away in a car that has been washed and vacuumed. More
Third Time is Charming I just purchased my third vehicle from University Mazda, RX-7, Miata and now CX-5 and I couldn't be happier. No pressure, no rush, just lots of infor I just purchased my third vehicle from University Mazda, RX-7, Miata and now CX-5 and I couldn't be happier. No pressure, no rush, just lots of information and very good service from Sales, to Financing and Parts (for a few extras!). It was a pleasant experience doing business with these professionals, and yes, I would come back and do it again. More
First real visit and it went great. Dropoff easy, clean loaner, communication good, pricing fine, car ready when they estimated, clean at pickup. Keep up the good work. Th it went great. Dropoff easy, clean loaner, communication good, pricing fine, car ready when they estimated, clean at pickup. Keep up the good work. Thanks More
excellent I always have had an excellent rating for U Mazda in the over 24 yrs. I've been coming for service every six months. They take care of my 1990 "bab I always have had an excellent rating for U Mazda in the over 24 yrs. I've been coming for service every six months. They take care of my 1990 "baby"!! More