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Lee Johnson Mazda of Seattle
Seattle, WA
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Thanks Brian was fantastic, he listened to my comments in regard to a rattle I had and he and the team identified where it was coming from and fixed it (for Brian was fantastic, he listened to my comments in regard to a rattle I had and he and the team identified where it was coming from and fixed it (for now at least). He has been very polite both times I visited and is a credit to your team! Thanks More
Excellent Service - ZOOM ZOOM! Thorough, efficient and timely service provided during my purchase of a 2018 MX-5 Miata. UMazda worked out excellent terms on financing and trade-in Thorough, efficient and timely service provided during my purchase of a 2018 MX-5 Miata. UMazda worked out excellent terms on financing and trade-in value. I couldn't have asked for better. More
The way buying a car should be The salesperson, Dennis, was very helpful and quick to get us a test drive. A week later, I asked for a color and trim, and it was waiting for me at a The salesperson, Dennis, was very helpful and quick to get us a test drive. A week later, I asked for a color and trim, and it was waiting for me at an agreed time. The purchase experience was great by getting a pretty good discount along with free finance and returning customer cash. I'm just past 700 miles and a very happy Mazda owner! More
Efficient, friendly and helpful! I don't have to drive from Issaquah to University Mazda for my service, but I choose to. From my first experience with Anthony on the purchase of my I don't have to drive from Issaquah to University Mazda for my service, but I choose to. From my first experience with Anthony on the purchase of my Mazda CX5, I knew I wanted this to be my main dealership and service provider. I appreciate them and will continue driving over from the Eastside...they are that good!! More
Service Mechanic misplaced paperwork so I had to wait 1/2 hr when I came back to get it. I didn’t complain but service rep comped the bill. Excellent customer Mechanic misplaced paperwork so I had to wait 1/2 hr when I came back to get it. I didn’t complain but service rep comped the bill. Excellent customer service, I will come back. More
Quick, reliable, and excellent service University Mazda Service receives an A in my grade book in reliability, friendliness, expertness and the ability to complete the work in a timely mann University Mazda Service receives an A in my grade book in reliability, friendliness, expertness and the ability to complete the work in a timely manner. More
enjoyable experience Wasn't looking forward to having to buy a new (used) car, but William made the process easy and painless. Appreciated how you worked with me on price Wasn't looking forward to having to buy a new (used) car, but William made the process easy and painless. Appreciated how you worked with me on price too. More
Service my Mazda MX5 and replace clutch My car was running rough and I was having problems changing gears. University Mazda took me in right away and provided a loaner car. Told me they woul My car was running rough and I was having problems changing gears. University Mazda took me in right away and provided a loaner car. Told me they would perform a diagnostic test and call me to tell me the results. They followed up exactly as promised. Turned out to be my clutch and pressure plate, which needed to be replaced. I also asked for a tune up and oil change. They told me to expect the work to take 2-3 days. They called me the next morning to inform me they stayed late the night before and the car was ready for pick up. WOW!!! That is service. Have to give a big shout out to Brian, who was my intake service rep. He was fabulous, very friendly and courteous. He guided me through the process and kept me in the loop. When I picked up the car, he ended up having to teach me how to clutch again because the change was so huge. My car runs really well and shifting gears is so easy and smooth!! Thank you, Brian and University Mazda. More
Quality service Matt is excellent to work with; I'd worked with Wally for many years, who provided excellent service and feel fortunate to have been passed on to Matt Matt is excellent to work with; I'd worked with Wally for many years, who provided excellent service and feel fortunate to have been passed on to Matt as one of his customers. More
Love these people! Courteous, fun, professional, and all-around great service. Bought my car here ten years ago and they have always kept me up to speed with maintenanc Courteous, fun, professional, and all-around great service. Bought my car here ten years ago and they have always kept me up to speed with maintenance. Not a great deal of turnover in staff. Great place with great people. Hope I can find a comparable level of service when I move to California this fall. More