Lee Johnson Mazda of Seattle

Service my Mazda MX5 and replace clutch My car was running rough and I was having problems changing gears. University Mazda took me in right away and provided a loaner car. Told me they woul My car was running rough and I was having problems changing gears. University Mazda took me in right away and provided a loaner car. Told me they would perform a diagnostic test and call me to tell me the results. They followed up exactly as promised. Turned out to be my clutch and pressure plate, which needed to be replaced. I also asked for a tune up and oil change. They told me to expect the work to take 2-3 days. They called me the next morning to inform me they stayed late the night before and the car was ready for pick up. WOW!!! That is service. Have to give a big shout out to Brian, who was my intake service rep. He was fabulous, very friendly and courteous. He guided me through the process and kept me in the loop. When I picked up the car, he ended up having to teach me how to clutch again because the change was so huge. My car runs really well and shifting gears is so easy and smooth!! Thank you, Brian and University Mazda. More

Quality service Matt is excellent to work with; I'd worked with Wally for many years, who provided excellent service and feel fortunate to have been passed on to Matt Matt is excellent to work with; I'd worked with Wally for many years, who provided excellent service and feel fortunate to have been passed on to Matt as one of his customers. More

Love these people! Courteous, fun, professional, and all-around great service. Bought my car here ten years ago and they have always kept me up to speed with maintenanc Courteous, fun, professional, and all-around great service. Bought my car here ten years ago and they have always kept me up to speed with maintenance. Not a great deal of turnover in staff. Great place with great people. Hope I can find a comparable level of service when I move to California this fall. More

Great service Good advice for needed service plus red carpet personal assistance. Was supplied with a loaner and given the option of returning the loaner the next d Good advice for needed service plus red carpet personal assistance. Was supplied with a loaner and given the option of returning the loaner the next day instead of fighting rush hour traffic late on the day of service. More

Olivia UMazda has serviced my car for 8 years. They are quick and keep me informed of what is needed on my car without upcharging me. Thank you! UMazda has serviced my car for 8 years. They are quick and keep me informed of what is needed on my car without upcharging me. Thank you! More

A positive experience. My experience was completely positive. The salesperson went out of his way to be helpful. I especially appreciated the time and patience he showed My experience was completely positive. The salesperson went out of his way to be helpful. I especially appreciated the time and patience he showed in tutoring me on my car systems and settings. All in all, an efficient but thorough job. Leigh More

Great service! This was my first service visit. Bryan, who worked with me at the desk, was outstanding. He was friendly, fair and efficient. It made me very happy th This was my first service visit. Bryan, who worked with me at the desk, was outstanding. He was friendly, fair and efficient. It made me very happy that I bought a new Mazda from your dealership. More

All the RIght Things ! Professional. Timely. Knowledgeable. Courteous. Friendly. Smart. Approachable. Accommodating. Helpful. All the good things ! All the staff is doing a Professional. Timely. Knowledgeable. Courteous. Friendly. Smart. Approachable. Accommodating. Helpful. All the good things ! All the staff is doing a GREAT job. Offered me a loaner without me even having to ask for one ! More

All in all, a great experience. Dennis Thomas was professional, well prepared, knowledgeable, courteous, personable, and very patient about explaining all my options. I really enjoye Dennis Thomas was professional, well prepared, knowledgeable, courteous, personable, and very patient about explaining all my options. I really enjoyed working with him. In addition, the entire staff was very friendly and accommodating. More

Good dealership This is my second vehicle I purchased from this dealership. I have great experience working with Eric. He is very professional in his job. I can re This is my second vehicle I purchased from this dealership. I have great experience working with Eric. He is very professional in his job. I can recommend to anyone. More