Lee Johnson Mazda of Seattle

Great Service David assisted me with servicing my Mazda 3. Wonderful service and very professional. Everything you expect from Mazda.. I will continue to purchase m David assisted me with servicing my Mazda 3. Wonderful service and very professional. Everything you expect from Mazda.. I will continue to purchase my vehicles from University Mazda. More

Always excellent service As usual the service is excellent! Service writers are always courteous , helpful and informative. Everything is checked out and discussed before work As usual the service is excellent! Service writers are always courteous , helpful and informative. Everything is checked out and discussed before work is done. I' ve never been treated better anywhere else. Owned this vehicle five and a half years and no regrets for purchasing from University Mazda. More

Mazda3i Maintenance 10M mi Kind and friendly people at service. They said 1.5 hours, and was ready before. Good the website to reserve service time. No waist of time. Kind and friendly people at service. They said 1.5 hours, and was ready before. Good the website to reserve service time. No waist of time. More

Service of my 2017 Mazda 3 Hatchback Very timely - said it would be ready in 90 minutes and it was. They explained the results of my service in a manner I could understand. Very timely - said it would be ready in 90 minutes and it was. They explained the results of my service in a manner I could understand. More

University Mazda There is no waiting for service. They are always friendly and efficient. Work is completed at time estimated. Consistently excellent work at Universit There is no waiting for service. They are always friendly and efficient. Work is completed at time estimated. Consistently excellent work at University Mazda. Love fact I can get a loaner if service is going to require more than an hour or so. More

Mazda CX-5 2019 In December of 2011 we moved here from Kansas to be nearer our Daughter, Son in Law, Grandson, & Granddaughter. Before moving we sold our vehicles in In December of 2011 we moved here from Kansas to be nearer our Daughter, Son in Law, Grandson, & Granddaughter. Before moving we sold our vehicles in Kansas and just decided to purchase out here. Since my wife sold her Mazda Tribute, we decided to look at Mazda's here. We went to University Mazda and met a wonderful salesperson to deal with, William Wittico and purchased a 2012 Mazda CX-9. After 100,000 carefree miles, we came back to University Mazda. Lo and behold, we again got to deal with William on a new 2019 Mazda CX-9 Grand Touring Reserve. He is a joy to work with and never pushy. He answered all our questions, got us the best deal we were looking for and we couldn't be happier. Keep up the great dealership and service you offer. Tom & Anne Smarsh More

Turned me into a customer So I arrived early for my appointment and initially found my contact guy a little dismissive and condescending. He did let me finish my concerns and g So I arrived early for my appointment and initially found my contact guy a little dismissive and condescending. He did let me finish my concerns and gave me an initial price quote. No surprises there. I was a little disappointed that no shuttle or loaner program was available but was given a reasonable pick up time and headed home via Uber. Well I could'nt have been more wrong about David Marsteller. He was in touch with me through the entire experience. We discussed options and priorities given I was working on a budget. At one point he even put me on hold so we could decide on something depending on my technicians advisement. He never made me feel pressured or embarrassed or anything but informed and in control.I am incredibly happy with the work that was done, the cleanliness of the facility, and the professionalism and care that me and my care were given. The car runs amazing. I now have a personal portfolio with future items that can be addressed as my budget allows. Absolutely blown away with your operation.. So thankyou David! Even though you may not be a morning person. You will be hearing from me soon! Sincerely, Mark Provencio More

Great customer service from Dave Marsteller. I had a 7 am appointment to have CarPlay installed in my Mazda. Dave graciously allowed me to check in at 6:45 and had a loaner car waiting so that I I had a 7 am appointment to have CarPlay installed in my Mazda. Dave graciously allowed me to check in at 6:45 and had a loaner car waiting so that I could get to a 7:30 meeting downtown. The work was done and the car was washed and waiting for me within 2 hours. The work is always done right at U Mazda and it never costs more than the quoted price. More

GREAT customer service ~ These guys go above & beyond on a regular basis to make my experiences with them top-notch ! They also supply me with a loaner vehicle to use while m These guys go above & beyond on a regular basis to make my experiences with them top-notch ! They also supply me with a loaner vehicle to use while my car is being serviced, which is awesome! More

GREAT SERVICE University Mazda is wonderful. They remember your name and USE IT, let you know that you are important to them, from date of purchase to services to University Mazda is wonderful. They remember your name and USE IT, let you know that you are important to them, from date of purchase to services to keep your car in top running condition. I wouldn't take my Mazda anywhere else and I live on the eastside and take it to University Mazda. They're the best! More