Lee Johnson Mazda of Seattle

Best customer service! You have the best customer service. Sales and service. I've had a different car that I loved but the dealership service department's customer servci You have the best customer service. Sales and service. I've had a different car that I loved but the dealership service department's customer servcie was lacking everything. Your customer service is a big reason I love my Mazda. Thank you! More

Excellent, no-pressure experience My husband and I shopped at no less than 8 dealerships looking for our next vehicle. Alex was enthusiastic and knowledgeable, without ever being pushy My husband and I shopped at no less than 8 dealerships looking for our next vehicle. Alex was enthusiastic and knowledgeable, without ever being pushy. He was respectful of the time and consideration we wanted to put into our search, and followed up with us at just the right time. We loved our experience at University Mazda and would purchase from them, and Alex, again. More

Excellent service I had another excellent service appointment at University Mazda earlier this week. I most appreciated the ability to reschedule the appointment a cou I had another excellent service appointment at University Mazda earlier this week. I most appreciated the ability to reschedule the appointment a couple of times, due to the snow. The dealership had my car serviced quickly (roughly an hour) and the price was very reasonable. I take my car to the Mazda dealer to make sure it is done right. More

PTU and Airbag Recall University Mazda - Seattle WA Mazda CX9 towed in due to PTU shot. Car diagnosed and repaired in just a few days. Airbag recall and oil change taken University Mazda - Seattle WA Mazda CX9 towed in due to PTU shot. Car diagnosed and repaired in just a few days. Airbag recall and oil change taken care of too. Always fair, knowledgeable, and friendly service. No complaints since we bought the car from them in 2012. I know the PTU is a Mazda problem - not a Univ. Mazda problem. More

Awesome experience Loved my experience at University Mazda. Everyone was very friendly and my trade in and purchase of a new (used) vehicle went very smoothly. I will de Loved my experience at University Mazda. Everyone was very friendly and my trade in and purchase of a new (used) vehicle went very smoothly. I will definitely take my vehicle back for service More

The set the standard for service. This team truly understsands customer service. I was recommended here after the lousy service I received at another Mazada dealer. I can't speak to This team truly understsands customer service. I was recommended here after the lousy service I received at another Mazada dealer. I can't speak to the sales floor. But their service department is really on point. Brian has always been super helpful and a great professional. More

Oil change and install car play Dealing with the service department was a great experience. The Car was finished sooner than estimated. Customer waiting room is comfortable and furn Dealing with the service department was a great experience. The Car was finished sooner than estimated. Customer waiting room is comfortable and furnished with drinks and magazines. More

Always available to fill my needs I go to this dealership whenever I needed sometimes without appointment but always I got what I needed. They are very attentive. Please keep doing goo I go to this dealership whenever I needed sometimes without appointment but always I got what I needed. They are very attentive. Please keep doing good service. More

Attentive and personable service Went in for a routine oil change/tire rotation. They were also able to fix a cracked side mirror and did a great job of explaining the cost breakdown Went in for a routine oil change/tire rotation. They were also able to fix a cracked side mirror and did a great job of explaining the cost breakdown and what needed to be done. I also appreciated the detailed paperwork that was provided that explained the results of the other systems they checked. Great people and I will be back for sure. More

Routine oil change/tire rotation I was impressed by the just washed and clean car that I picked up after - nice touch! Also appreciate the flexibility to wait a few minutes... I was impressed by the just washed and clean car that I picked up after - nice touch! Also appreciate the flexibility to wait a few minutes... More