Lee Johnson Mazda of Seattle

Excellent service There was a mixup in notifying me that my car was ready to go. Before I had a chance to complain, it was handled graciously and expeditiously. I'll There was a mixup in notifying me that my car was ready to go. Before I had a chance to complain, it was handled graciously and expeditiously. I'll definitely continue to have my service done here. More

Problem solved! There was a small scratch in my new CX-5. Scheduled to get it fixed, but there was a glitch and no loaner cars were available... Luckily my salesperso There was a small scratch in my new CX-5. Scheduled to get it fixed, but there was a glitch and no loaner cars were available... Luckily my salesperson, William Whittico, hooked me up with a car so that I wouldn't have to come back the following week. Great customer service! More

Great car buying experience This was my first time at University Mazda. I had already spent the entire day searching for CX5s at other car dealerships and talking to a lot of sal This was my first time at University Mazda. I had already spent the entire day searching for CX5s at other car dealerships and talking to a lot of sales people. However, my experience with Eric Demeter was totally different and pleasant. From the moment he greeted us till we purchased the car, he was always helping us find the right option to buy rather than pushing us to buy something. He always gave me and my wife a few mins to discuss in private after we got to some number agreement rather than sitting there and staring at us( which was my experience with other sales personnel in other dealerships). In addition, his knowledge about cars was commendable and his attitude was great. At the end, he helped us reach the desired deal and we made the purchase. After that the finance department experience was excellent as well. No pushing for added costs, service specials etc. It was very transparent. Scott Roy from finance helped with the papers. I would definitely recommend Eric if you are buying a car in Seattle area. More

Recalls It went very fast, I made appointmentfor the following week. When I dropped car off work was done very quickly. I would reconmend service at universi It went very fast, I made appointmentfor the following week. When I dropped car off work was done very quickly. I would reconmend service at university location. More

came in for a recall item UMazda got me into the dealership quickly, I waited while they did the recall replacement, and when I got to my car after the appointment it was washe UMazda got me into the dealership quickly, I waited while they did the recall replacement, and when I got to my car after the appointment it was washed and vacuumed. It doesn't get much better than that. I have been getting my Mazdas serviced at UMazda since my first 1985 hatchback. They were called something different then, then my second 2002 Mazda Protégé 5 was awesome, and now I have my third Mazda 3 coupe. If it's not broke, don't fix it. I don't care for the sales department and have not purchased any of my cars at UMazda, but the service department rocks.. More

Everything was taken care of in a timely manner. I appreciate that U-Mazda was able to get me an appointment at a time and date that was convenient to me. The work was taken care of in a timely manne I appreciate that U-Mazda was able to get me an appointment at a time and date that was convenient to me. The work was taken care of in a timely manner. I also liked that they washed and vacuumed my car. More

They Never Fail I've been coming to this dealership for almost twenty years. They have never disappointed me for sales or service. They treat me the way I like to tre I've been coming to this dealership for almost twenty years. They have never disappointed me for sales or service. They treat me the way I like to treat my clients. More

University Mazda has Matt H! Matt was knowledgeable, efficient and courteous. Talked me through his diagnosis, and suggested a first step ‘home remedy’ which would save me money a Matt was knowledgeable, efficient and courteous. Talked me through his diagnosis, and suggested a first step ‘home remedy’ which would save me money and likely fix the issue. My radar for up selling is set to high so Matt H gets my vote for not remotely doing that. Highly recommend! More

Always friendly and efficient service I rely on University Mazda to keep my car running smoothly and for a long, long time. Everyone is always friendly; it's easy to schedule and do appoin I rely on University Mazda to keep my car running smoothly and for a long, long time. Everyone is always friendly; it's easy to schedule and do appointments; and I trust them not to rip me off. More

Friendly, knowledgable, no pressure I had done my research, test-driven various vehicles, and narrowed it down to 3 SUVs. It was nice to be able to walk into University Mazda, be greete I had done my research, test-driven various vehicles, and narrowed it down to 3 SUVs. It was nice to be able to walk into University Mazda, be greeted in a friendly, low-key manner, and taken seriously as a female buyer. I appreciated being able to take the CX5s out on my own and concentrate on the experience and see how they handled, versus having a sales person along to tell me about the car. All my questions were answered. The buying experience itself went great. Overall, an excellent experience! More