
Lee Johnson Mazda of Seattle
Seattle, WA
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Great Experience Chris and Dennis were very friendly and very knowledgeable. Chris had very short notice to produce the vehicle we wanted, and pulled it off perfectly Chris and Dennis were very friendly and very knowledgeable. Chris had very short notice to produce the vehicle we wanted, and pulled it off perfectly More
David, the service manager, checked me in quickly. He recommended an alignment along with my tire replacement. I didn't feel that he was trying to up-sell me. When I picked up my car at the end of the da recommended an alignment along with my tire replacement. I didn't feel that he was trying to up-sell me. When I picked up my car at the end of the day, he walked me out to my vehicle to ensure that the warning light had been reset (it had been). I also appreciate the car had been washed as well. Thanks! More
Great service by efficient people Once again, I dealt with a service rep who was responsive and efficient. My car was serviced on schedule and I received a good overview of what was do Once again, I dealt with a service rep who was responsive and efficient. My car was serviced on schedule and I received a good overview of what was done, what was inspected and what will be needed in the future. Plus, my car was returned to me cleaner than when I brought it in, which is always appreciated. More
Excellent service For some reason the online reservation did not show up, but they fit me in for an oil change anyway. They got me in and out within an hour. Great se For some reason the online reservation did not show up, but they fit me in for an oil change anyway. They got me in and out within an hour. Great service More
Painless They were very informative, let me take my time and no pressure to buy. I was able to try several different models and compare to decide which vehicl They were very informative, let me take my time and no pressure to buy. I was able to try several different models and compare to decide which vehicle best suited my needs. More
Friendly, no-hassle, efficient service David is knowledgeable and always keeps the service job simple and easy to understand with reminders for the next visit. He informs us of any monthly David is knowledgeable and always keeps the service job simple and easy to understand with reminders for the next visit. He informs us of any monthly specials and treats us well which is the main reason we don't mind driving in from the Eastside even though there are closer dealerships nearby. More
Software update My Mazda CX-5 had a software update due to a recall. The service was done in a timely manner. The employees were efficient and professional. My Mazda CX-5 had a software update due to a recall. The service was done in a timely manner. The employees were efficient and professional. More
very pleased the way customer service should be! efficient, organized, and constant communication. no unpleasant surprises, and good value for the money. waiting the way customer service should be! efficient, organized, and constant communication. no unpleasant surprises, and good value for the money. waiting area could use a bit of sprucing up, but otherwise, kudos! More
Excellent We were treated with a lot of respect. We had left a pertinent coupon at home that we had received from the Cost Auto Buying program. Matt took our wo We were treated with a lot of respect. We had left a pertinent coupon at home that we had received from the Cost Auto Buying program. Matt took our word for it and gave us the discount, understanding that we would scan the certificate and email it. We did that and Matt returned an email to us, thanking us. That was superior service! More
Great place to buy, Great place for service I bought my lovely Mazda Miata in 2018, a very good experience in all regards. Yesterday she (her name is "Mia") needed her first checkup, and it was I bought my lovely Mazda Miata in 2018, a very good experience in all regards. Yesterday she (her name is "Mia") needed her first checkup, and it was also a very good experience in all regards. More