Lee Johnson Mazda of Seattle

Good and prompt. Well informed and educated and experienced service adviser, Matt Hume, goes over everything with me and never forces me to get any work done that isn' Well informed and educated and experienced service adviser, Matt Hume, goes over everything with me and never forces me to get any work done that isn't necessary at that moment but instead gives me an estimated time that certain repairs should be done. He sometimes helps me with getting coupon discounts on especially highly expensive work to lessen my bill. More

They are always friendly and very professional. Communication is very through and clear. I would come back and recommend others with confidence. It was pleasure to work with him! Communication is very through and clear. I would come back and recommend others with confidence. It was pleasure to work with him! More

Great experience with Gary We purchased our new car at University Mazda. We arrived at the dealership nearly decided what we want and worked with Gary. He was easy going, clarif We purchased our new car at University Mazda. We arrived at the dealership nearly decided what we want and worked with Gary. He was easy going, clarified questions, was open to negotiations, willing to take the extra step to make a deal and our overall experience in negotiating and subsequent communications was very good. We had a little longer than ideal wait time after making an appointment for the actual purchase/documents signing, but that was out of Gary's control (due to numerous clients) and he made sure he checks with us, clarified all info and took care of the process that was within his control. Excellent experience overall. More

Matt Hume the service advisor, his fellow team members in the service department, Sarah the mechanic/technician on this visit and the fellow in the parts department are ALL awesome at what they do !!! I’ve the service department, Sarah the mechanic/technician on this visit and the fellow in the parts department are ALL awesome at what they do !!! I’ve consistently been treated with great customer service through and through at University MAZDA. More

Always excellent customer service. Very clean waiting area. We trust them completely and they always above board. They have always delivered on time and make it easy to drop off and pick up in my time area. We trust them completely and they always above board. They have always delivered on time and make it easy to drop off and pick up in my time. More

Repeat client This is the third Mazda I have purchased from University Mazda. Eric Demeter has been my helpful salesperson ever since he has been on staff. This is the third Mazda I have purchased from University Mazda. Eric Demeter has been my helpful salesperson ever since he has been on staff. More

they always find someone to help, no matter how busy they ar I had a flat tire which would not inflate, took the car to Mazda who are always busy but somehow, as always, they found someone able to patch the tire I had a flat tire which would not inflate, took the car to Mazda who are always busy but somehow, as always, they found someone able to patch the tire and put me on the road again. It cost $27.00. Amazing service More

Excellent, friendly service; good value I was able to schedule a standard service appointment for my RX8 at a convenient time for me. They were able to service my RX8 in about an hour, whic I was able to schedule a standard service appointment for my RX8 at a convenient time for me. They were able to service my RX8 in about an hour, which was great. As usual, they took good care of both me and my car. I appreciate the good service I get from University Mazda. More

Usde car purchase 2014 Audi A4 Wow what a great experience. The car we purchased was excellent and a very fair price. No hard sell, detailed when we picked it up and the little thin Wow what a great experience. The car we purchased was excellent and a very fair price. No hard sell, detailed when we picked it up and the little things like a full tank of gas, changed the oil, inspection etc.. The salesman was excellent as well. Very impressed with University Mazda. Thanks! More

Good routine maintenance I brought my Mazda3 in for oil/filter change and checkup. Service people were courteous and answered my questions well. Checked out vehicles upstairs I brought my Mazda3 in for oil/filter change and checkup. Service people were courteous and answered my questions well. Checked out vehicles upstairs in the showroom as well. More