Lee Johnson Mazda of Seattle

Respectful to this old lady, on time I've bought two Mazda's from University Mazda, both have lasted many years, always get service here because it's always a good experience. I'll buy m I've bought two Mazda's from University Mazda, both have lasted many years, always get service here because it's always a good experience. I'll buy my next (and last) car from them. And I hate doing these reviews. I only do them because I understand it affects the dealership's national rating. More

Fast, friendly service. Nice on-line scheduling experience. My car was ready when promised. The sales rep researched my questions that were unrelated to the oil change and provided recommendations experience. My car was ready when promised. The sales rep researched my questions that were unrelated to the oil change and provided recommendations and a referral. More

Excellent experience from start to finish of service. The service personal are courteous and knowledgeable. They are trustworthy, and do not recommend unnecessary procedures or products. The waiting room The service personal are courteous and knowledgeable. They are trustworthy, and do not recommend unnecessary procedures or products. The waiting room is clean and comfortable, and the car is returned washed and vacuumed at the end of service. I bought my Mazda at this dealership and I will buy my next car at this dealership. More

Second car purchased from them; zero BS Worked with Sonny Pigg. He was very professional and knew lots about the CX-5. He was respectful and listened to my thoughts and ideas. Sales Manager Worked with Sonny Pigg. He was very professional and knew lots about the CX-5. He was respectful and listened to my thoughts and ideas. Sales Manager and Finance people were good too. Overall good experience. More

Friendly no pressure, Everyone at dealership is very personable and helpful. Great buying experience. Did not feel pressured to purchase. Found car I wanted a buying was ea Everyone at dealership is very personable and helpful. Great buying experience. Did not feel pressured to purchase. Found car I wanted a buying was easy. More

Great Customer Service I wanted a new car but was dreading going through what had previously been a painful process. My experience at University Mazda was so much different I wanted a new car but was dreading going through what had previously been a painful process. My experience at University Mazda was so much different (and better!) than other dealerships I've used. From my initial inquiry through completing the paperwork, my experience was really positive. Eric was super knowledgeable about the car and its features. He's laid back and I never felt any pressure. Winnie was efficient and had a good sense of humor throughout the paperwork process. All the employees I encountered in the showroom were very nice and welcoming. I'd recommend University Mazda without hesitation. More

New CX-5 Really great car-buying experience. No pressure, answered all of my questions. There's nothing that could have been better. Gary (sales) and Scott ( Really great car-buying experience. No pressure, answered all of my questions. There's nothing that could have been better. Gary (sales) and Scott (finance) were both great to work with. "Buying a car" is sometimes considered right there with "root canal" as far as something to look forward to. That wasn't the case at all - I'm a very happy satisfied customer. I would definitely buy from University Mazda again. More

University Mazda Is Awesome! I just leased my third Mazda from University Mazda and I can't imagine driving anything else or working with another dealership. I very much enjoyed w I just leased my third Mazda from University Mazda and I can't imagine driving anything else or working with another dealership. I very much enjoyed working with Dennis Thomas who assisted me with the last two leases and I will keep working with him as long as he is working there, he is fast, a good listener, very knowledgeable and just really nice to be around. I have also had a very good experience with the service team at University Mazda, they are always pleasant and very helpful, it makes all the difference when you are doing something that is not always so fun. More

Always nice to work with Brian! He is a good listener and explains patiently till I understand. I will not go anyone else for my car’s needs. explains patiently till I understand. I will not go anyone else for my car’s needs. More

Service appointment Matt in service is calm, cool and collected. He even gives restaurant reviews to those customers waiting for their cars, ha. I walked over to Costa Matt in service is calm, cool and collected. He even gives restaurant reviews to those customers waiting for their cars, ha. I walked over to Costa’s For a nice breakfast while the car was being serviced. I like Saturday appointments which they support. This service appointment was a result of a communication problem between parts and service concerning a dealer installed option purchased at the time of sale. It took two appointments when it should have taken one. That’s the only reason I gave a lower score, 4 stars, to Customer Service. In any event, it all worked out. More