Lee Johnson Mazda of Seattle

always friendly personnel. 25 words are hard to come up with. it's a car dealer ship! what more can I say? will buy my next car there. with. it's a car dealer ship! what more can I say? will buy my next car there. More

Buying a Car Buying a new car at the dealership always takes time. Lots of papers to sign. But this was a pleasant experience. Everyone was courteous and knowledge Buying a new car at the dealership always takes time. Lots of papers to sign. But this was a pleasant experience. Everyone was courteous and knowledgeable. More

In a nut shell Service is first rate, but customer waiting room is awful! Chairs are uncomfortable, TV is unintelligible, cramped space and glaring lighting, magazi Service is first rate, but customer waiting room is awful! Chairs are uncomfortable, TV is unintelligible, cramped space and glaring lighting, magazines worn and out of date. Restroom access is remote and not disability accommodating (stairs)! More

Concierge service!Very professional & prompt Concierge service! Very professional & prompt service. Technicians are seasoned knowledgeable employees that are consistent in their work which is a Concierge service! Very professional & prompt service. Technicians are seasoned knowledgeable employees that are consistent in their work which is always important to me as a customer. More

all good except.. My husband bought this car for me, new, in 2009. It's been serviced there ever since. He died suddenly in 2017. I've indicated numerous times that My husband bought this car for me, new, in 2009. It's been serviced there ever since. He died suddenly in 2017. I've indicated numerous times that your correspondence, e-mails, etc., ALWAYS addressed to HIM, need to be updated. More

The way customer service should be! In several decades of owning cars (Mercedes, BMW, Toyota), this dealership has stood head and shoulders above the others! I always feel as if I am bei In several decades of owning cars (Mercedes, BMW, Toyota), this dealership has stood head and shoulders above the others! I always feel as if I am being taken care of, not being taken advantage of. Prompt and efficient, service manager Brian doesn't miss an opportunity to go above and beyond. For the first time in my driving history, I actually look forward to bringing my car into the dealer to be serviced! More

The service I received at University Mazda was superb. Because of COVID-19 I did not want to go to the shop and they offered to come pick my car up and then bring it back after they were done with the ser Because of COVID-19 I did not want to go to the shop and they offered to come pick my car up and then bring it back after they were done with the service. They keep me apprised by phone instead of the way and I couldn’t of been treated any better.p More

Great service, as always Always a positive experience...everything was on schedule, handled quickly, friendly and supportive staff, no problems whatsoever. Getting your car s Always a positive experience...everything was on schedule, handled quickly, friendly and supportive staff, no problems whatsoever. Getting your car serviced should always be this easy. More

So easy and so happy! Even during the covid epidemic we were able to lease a new car as essential workers and we couldn't be happier with the entire experience. Chris and Even during the covid epidemic we were able to lease a new car as essential workers and we couldn't be happier with the entire experience. Chris and William were super easy to work with and we have already been telling our friends about the experience. You've earned loyal customers and raving fans! Well done! Dave More

First time with service and excellent experience. Felt safe and car was done on schedule. Vacuumed and washed as promised. Very impressed with the dealership and very happy I purchased at Universal Mazd safe and car was done on schedule. Vacuumed and washed as promised. Very impressed with the dealership and very happy I purchased at Universal Mazda. Than you More