
Lee Johnson Mazda of Seattle
Seattle, WA
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Routine maintenance in the time of Covid-19. Fast, courteous service: Thought the "add-on" items -- an air filter and a cabin (HEPA?) filter -- were possibly recommended and installed a bit soo Fast, courteous service: Thought the "add-on" items -- an air filter and a cabin (HEPA?) filter -- were possibly recommended and installed a bit sooner than conditions and mileage since my last service required, but that's trivial. One repeat complaint from the last time I was surveyed: The complimentary carwash left large, visible unwashed patches, and a very wet floormat on the driver's side. I know free is a very good price, but if you're going to offer this service, spend the extra minute or two to get it right. More
William was great to work with! He was patient with my questions, very helpful to show me how things worked with the car and overall, very professional and friendly! questions, very helpful to show me how things worked with the car and overall, very professional and friendly! More
responsive as usual fast, courteous service for routine maintenance. Completed in two hours, as promised! They answered questions thoroughly about software updates for en fast, courteous service for routine maintenance. Completed in two hours, as promised! They answered questions thoroughly about software updates for entertainment system and Apple Play. More
good experience I test drove a couple of mazda 3s and found one I liked. Paperwork dragged on a bit but overall I had a good experience I test drove a couple of mazda 3s and found one I liked. Paperwork dragged on a bit but overall I had a good experience More
They were professional and easy to work with. They pulled up three cars that we could compare. And once we decided on the right car, the buying process was very efficient. up three cars that we could compare. And once we decided on the right car, the buying process was very efficient. More
Good Service Their service was good as usual. This time I was concerned about COVID19. But they were ready to protect customers and workers, so I was relieved. Their service was good as usual. This time I was concerned about COVID19. But they were ready to protect customers and workers, so I was relieved. More
Very good service. Done on time. Car nicely washed. Called me back promptly to make appointment. Service area was spotless. Personnel was courteous and helpful. Called me back promptly to make appointment. Service area was spotless. Personnel was courteous and helpful. More
always efficient great service Love the staff at UM, personalized efficient and great service. We have bought several cars with our family members at this dealership and all are hap Love the staff at UM, personalized efficient and great service. We have bought several cars with our family members at this dealership and all are happy! I don't know the name of the guy that helped us this time as it was done over phone and someone else picked up car. Please do not have that block the review. More
The service was efficient and the service people friendly. Everyone took the time to explain what they were doing to my car. Thanks, University Mazda. friendly. Everyone took the time to explain what they were doing to my car. Thanks, University Mazda. More