Lee Johnson Mazda of Seattle
Seattle, WA
Filter Reviews by Keyword
By Type
Showing 448 reviews
The service technicians are always very courteous. Any questions I may have are speedily answered. Complimentary coffee and bottled water are greatly appreciated. The shop is very clean and neat. questions I may have are speedily answered. Complimentary coffee and bottled water are greatly appreciated. The shop is very clean and neat. More
I bought my Mazda at University Mazda 10 years ago and always have it serviced there. I trust U Mazda and remain a loyal customer. I am always treated well, the work done fully explained. I realize this i always have it serviced there. I trust U Mazda and remain a loyal customer. I am always treated well, the work done fully explained. I realize this is rare these days, so it's nice to have a reliable place for my auto service. More
Routine maintenance in the time of Covid-19. Fast, courteous service: Thought the "add-on" items -- an air filter and a cabin (HEPA?) filter -- were possibly recommended and installed a bit soo Fast, courteous service: Thought the "add-on" items -- an air filter and a cabin (HEPA?) filter -- were possibly recommended and installed a bit sooner than conditions and mileage since my last service required, but that's trivial. One repeat complaint from the last time I was surveyed: The complimentary carwash left large, visible unwashed patches, and a very wet floormat on the driver's side. I know free is a very good price, but if you're going to offer this service, spend the extra minute or two to get it right. More
William was great to work with! He was patient with my questions, very helpful to show me how things worked with the car and overall, very professional and friendly! questions, very helpful to show me how things worked with the car and overall, very professional and friendly! More
responsive as usual fast, courteous service for routine maintenance. Completed in two hours, as promised! They answered questions thoroughly about software updates for en fast, courteous service for routine maintenance. Completed in two hours, as promised! They answered questions thoroughly about software updates for entertainment system and Apple Play. More
good experience I test drove a couple of mazda 3s and found one I liked. Paperwork dragged on a bit but overall I had a good experience I test drove a couple of mazda 3s and found one I liked. Paperwork dragged on a bit but overall I had a good experience More
They were professional and easy to work with. They pulled up three cars that we could compare. And once we decided on the right car, the buying process was very efficient. up three cars that we could compare. And once we decided on the right car, the buying process was very efficient. More
Good Service Their service was good as usual. This time I was concerned about COVID19. But they were ready to protect customers and workers, so I was relieved. Their service was good as usual. This time I was concerned about COVID19. But they were ready to protect customers and workers, so I was relieved. More
Very good service. Done on time. Car nicely washed. Called me back promptly to make appointment. Service area was spotless. Personnel was courteous and helpful. Called me back promptly to make appointment. Service area was spotless. Personnel was courteous and helpful. More