Lee Johnson Mazda of Seattle

I have been a customer of University Mazda since 2008 when I bought my car from them. After going to many other dealerships, it was immediately clear to me that University Mazda was different. The entire when I bought my car from them. After going to many other dealerships, it was immediately clear to me that University Mazda was different. The entire organization is clear lead by sound minded leadership that brings on staff who are knowledgeable, care about doing the right thing for their customers and professional. Recently I took my Mazda Hatchback in for some maintenance. The mechanics successfully addressed all issues my car was having. Some were nothing, like the Check Engine Light just needed to be reset, so no charge, and a worn out Engine Mount that was the cause of some bumping movement at 60 mph. They also go above and beyond checking things out of courtesy to ensure my safety such as the lights working around my license plate, and the battery on my key. All these years I can say that University Mazda has done me good. They investigate and successfully find the issues a car is having, successfully repair them, charge soundly and do not over charge or over recommend repairs. Thank you University Mazda. More

They service desk provided excellent service regarding my tire pressure indicators. The service was fast, quick and top quality. They explained what was performed and hard reset my tire indicators. A job we tire pressure indicators. The service was fast, quick and top quality. They explained what was performed and hard reset my tire indicators. A job well done. More

Great employees, service for the last 25+ years, even with Covid-19. Keep up the great work! I also appreciate having my car washed after the service. with Covid-19. Keep up the great work! I also appreciate having my car washed after the service. More

Setup during Covid19 was easy over the phone for towing and setup appt. guidelines were setup and followed. Love the service of using Mazda towing program and having service. Communication was good albeit and setup appt. guidelines were setup and followed. Love the service of using Mazda towing program and having service. Communication was good albeit; when picking up car and driving off ...I noticed the tire warning light was on and smudges in car. I drove back and all was taken care in under 20 mins. Thanks for walking me back To my car to ensure everything was working and cleaned to my satisfaction. That’s great customer service More

I've been a steady customer of this dealership for more than 25 years. Time and time again I get high quality work in the service department. No hesitation I'll buy another Mazda from uMazda. Well done! than 25 years. Time and time again I get high quality work in the service department. No hesitation I'll buy another Mazda from uMazda. Well done! More

I've been very pleased with both sales and service over the last five years.When I buy my next car, it will definitely be a Mazda from University Mazda! the last five years.When I buy my next car, it will definitely be a Mazda from University Mazda! More

Outstanding personalized service makes it worth the extra drive downtown, David is practical minded and very knowledgeable and gives trustworthy advice. Highly recommend service at University Mazda! drive downtown, David is practical minded and very knowledgeable and gives trustworthy advice. Highly recommend service at University Mazda! More

Friendly staffs and comfortable waiting area. They added extra wait area upstairs in showroom so that we can safely social distance. Coffee machine is still there to get a good coffee! extra wait area upstairs in showroom so that we can safely social distance. Coffee machine is still there to get a good coffee! More

I was treated with respect and all questions were answered. The employees I dealt with were friendly, courteous and professional. Alex was thorough and worked with me to reach an agreeable sale price answered. The employees I dealt with were friendly, courteous and professional. Alex was thorough and worked with me to reach an agreeable sale price. More

Always very professional, on time, and thorough. I dont like having a minimum amount of words in order for my review to go in. takes too much time like having a minimum amount of words in order for my review to go in. takes too much time More