Lee Johnson Kia

I purchased two Kia Niro EVs at Lee Johnson in the last three weeks. We came in to replace our cars and switch to EVs and liked the Niro and EV6. In retrospect, I was naïve to believe that the progress in- three weeks. We came in to replace our cars and switch to EVs and liked the Niro and EV6. In retrospect, I was naïve to believe that the progress in-car technologies projected on the people selling them, their integrity, and their business practices. Kamoore Chamberlain and Braulio Arias, under the leadership of Pete Berkey, have all reiterated the old fashion reputation of car salespeople. The first replacement was smooth and straightforward. My wife was looking to replace her QX60 SUV with a smaller crossover; Kia EV6 seemed perfect. Several hours later, we left with a Niro. Everyone swore that the EV6 is delayed and not available before September or October. To make a long story of lies and manipulation short, customers are now driving new EV6 out of the dealership. I now have a better understanding of why the sales manager shushed the finance manager when the topic of EV6 came up. I missed the gist of the finance manager saying they were coming. Are we happy with the Niro? Yes. Were we lied to and deceived to buy it last month instead of waiting to buy an EV6 now? Absolutely. The short-term interest (meet quota in January?), the disgusting nature of car sales (people), and lack of investment in long-term relationships made the outcome of the experience a huge disappointment. I am obligated to warn readers of the dealership. I would like to believe you can do better almost anywhere else. The second purchase was a much worse experience full of part truths, plenty of lies, false promises, and no accountability to the highest level (Tod Johnson, the owner). I am happy with the Kia, but the road to it was an unnecessary experience that left a bad taste. The bottom line is that we had no joy in buying two cars. Buyers should be made happy and made into repeat customers. The people at the dealership and their practices achieved the opposite. I am never giving business to the Lee Johnson-owned dealerships. The Lee Johnson Kia team worked hard and thoroughly to get me to write and share this. More

The sales person was great but the finance person awful. We were badgered about a warranty product and they lowered the price 3 times which means the first price was highly overcharged. Also we got a Kia Ni We were badgered about a warranty product and they lowered the price 3 times which means the first price was highly overcharged. Also we got a Kia Niro EV that was suppose to have a $1,300 reduction in sales tax that the finance person never gave us or mentioned. The sales person was helpful which is why I did not give a 1. The irritation and near harassment by the finance reflects the attitude of the dealership. I will never use this dealership again even though the salesperson did a nice job. More

I had the best car buying experience with Andy at Lee Johnson Kia. He is the best! Very patient and not your typical car salesman! Johnson Kia. He is the best! Very patient and not your typical car salesman! More

Joe Phillips Today, we bought a Kia Soul from Joe Phillips at Lee Johnson Kia. Joe was personable, knowledgeable and put together a well priced deal on a great car Today, we bought a Kia Soul from Joe Phillips at Lee Johnson Kia. Joe was personable, knowledgeable and put together a well priced deal on a great car. Jack in the finance department also did a nice job. I've bought a number of cars from different dealers over my 71 years and this has been my best experience...a well run operation. More

We worked with Brent to purchase our new Niro - he was patient, informative, and helpful as we worked our way through our options. Great service. patient, informative, and helpful as we worked our way through our options. Great service. More

Helpful, friendly and easy to work with! I worked with Brent and Jonathan in the Kia dealership. Brent was very friendly, helpful and patient as he helped me find the right car. We looked at I worked with Brent and Jonathan in the Kia dealership. Brent was very friendly, helpful and patient as he helped me find the right car. We looked at several different SUVs (new and used) that met my general criteria. This allowed me to find the perfect car. Jonathan helped us with financing and the paper work. He was helpful and walked us through several options to make sure we walked out the door happy. I give Brent and Jonathan two thumbs up. More

Great Dealership Very enjoyable car buying experience. They had exactly what we needed. Sales Department were knowledgeable, and friendly, and the finance department w Very enjoyable car buying experience. They had exactly what we needed. Sales Department were knowledgeable, and friendly, and the finance department was the same and the coffee was great. More

I had my Mazda & Camaro serviced... they even Hand Washed my Camaro convertible... what a family we belong to. Thanks LJ Merry Christmas... God’s Blessings to all my Camaro convertible... what a family we belong to. Thanks LJ Merry Christmas... God’s Blessings to all More

This is not your typical dealership. No pushy salesman. Only people looking out for your best interest. Lacey got me in a car i love! Only people looking out for your best interest. Lacey got me in a car i love! More

Great customer service Returned to pick up license plates, the service rep. was quick to get the ball moving and did not ask me unnecessary questions. The waiting area was n Returned to pick up license plates, the service rep. was quick to get the ball moving and did not ask me unnecessary questions. The waiting area was nice, they installed them and I was in and out in no time. Paperwork was explained clearly. Overall I was surprised and please with their efficiency of getting things done combined with the level of courtesy. More