
Lee Johnson Kia
Kirkland, WA
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Flexibility Is Appreciated I took my Mazda CX-5 in because of the latest recall. I arrived over an hour ahead of my scheduled appointment. Original plan was to drop off my car I took my Mazda CX-5 in because of the latest recall. I arrived over an hour ahead of my scheduled appointment. Original plan was to drop off my car and hang out at the Starbuck's down the block until it's done. But Kevin Estey assured me that they were kind of slow at the moment and was able to get me on my way in half an hour. They were also supposed to change the battery in my fab for a price, but he forgot. So, I ended up being charged for it. More
Great service and support by Jim and crew. Busy department but always time for smile and support to customers.especialy in "crisis" situations.i have a Kia soul th and support by Jim and crew. Busy department but always time for smile and support to customers.especialy in "crisis" situations.i have a Kia soul that that purrs thanks to them. More
Last minute service I needed to get my car ready for an unexpected road trip ASAP and Lee Johnson Mazda was all booked up. However, after hearing the situation Johnny tol I needed to get my car ready for an unexpected road trip ASAP and Lee Johnson Mazda was all booked up. However, after hearing the situation Johnny told me to leave my car overnight and they would get it done before the next morning. I left it at 5pm and had a text at 7am the next morning. Such great customer service! More
Very professional and good service. Good service and very professional. They changed oil and rotated my volt car tires in an appointment, I am feeling good and very happy. Thanks, Good service and very professional. They changed oil and rotated my volt car tires in an appointment, I am feeling good and very happy. Thanks, More
Extra help Thanks to one of the guys in the service center, I now know how to change a flat tire. He helped me learn a few things about the engine as well so now Thanks to one of the guys in the service center, I now know how to change a flat tire. He helped me learn a few things about the engine as well so now I’m all set for an upcoming road trip. Thank you! More
Recall They handled my recall in under an hour and I just drove in with no appointment. They have an awesome cafe too! It was my first time there from my mov They handled my recall in under an hour and I just drove in with no appointment. They have an awesome cafe too! It was my first time there from my move from Portland and I would for sure go back! More
Brought a new miata! Very professional salesman Mark and Mr. Greene in finance. We were dealt with honestly and given a very fair deal on the new car and our trade in. We Very professional salesman Mark and Mr. Greene in finance. We were dealt with honestly and given a very fair deal on the new car and our trade in. We walked out feeling very happy and drove off with our new miata. More
I had a problem with my windshield wiper fluid squirter.. So I needed my oil changed but, WOW so incredible they helped me with a problem that I was really worried about; my windshield wiper fluid squirter. So I needed my oil changed but, WOW so incredible they helped me with a problem that I was really worried about; my windshield wiper fluid squirter. With the fall and winter coming I needed to be able to clear off my windshield. They figured out where the crimp was and now I'm all better! OH and My oil changed too and washed and vacuum.. WOOT WOOT More
Daniel was awesome! This is the 3rd time I've had him assist me always great service and friendly and handles my needs right away Thanks Wendell This is the 3rd time I've had him assist me always great service and friendly and handles my needs right away Thanks Wendell More
Of Course Five Stars! From time I walk in door and walk out, every employee is readily responsive, respectful, and professional. Work on my car completed in time frame sch From time I walk in door and walk out, every employee is readily responsive, respectful, and professional. Work on my car completed in time frame scheduled and at reasonable cost. I especially appreciate the shuttle service. More