Lee Johnson Hyundai of Everett

Great service! I was helped by a few but my main help came from Fabian Ponce. He was very helpful and showed me where everything i asked about was in and out of the I was helped by a few but my main help came from Fabian Ponce. He was very helpful and showed me where everything i asked about was in and out of the vehicle. He answered all of my questions and he was very patient with me while I tried to make up my mind. Overall, Mr. Ponce is knowledgeable, generous of his time and a friendly man. His service is excellent! More

Excellence Working with Jeff Plunkett was an excellent experiance, not only was he knowledgeable, professional, and friendly, he was very kind. He made the entir Working with Jeff Plunkett was an excellent experiance, not only was he knowledgeable, professional, and friendly, he was very kind. He made the entire process as hassle free as possible. Car buying is one thing I truly hate, not anymore, because I will buy all my cars from Jeff. I trust his fair and honest dealing, it was like working with a friend to get my beautiful new Tucson. Thanks Jeff! Your the best! More

PAPA GOOD SALESMAN VERY HAPPY WITH MY PURCHASE.IT'S A VERY COOL AND FUN CAR TO DRIVE WILL TELL EVERYONE TO GO SEE JEFF AND BUY A NEW HYUNDAI FROM HYUNDAI O GOOD SALESMAN VERY HAPPY WITH MY PURCHASE.IT'S A VERY COOL AND FUN CAR TO DRIVE WILL TELL EVERYONE TO GO SEE JEFF AND BUY A NEW HYUNDAI FROM HYUNDAI OF EVERETT More

Great Purchase Experience This was our second vehicle purchase from Hyundai of Everett. The 2017 Santa Fe SE product offering was very competitive to other offerings in the seg This was our second vehicle purchase from Hyundai of Everett. The 2017 Santa Fe SE product offering was very competitive to other offerings in the segment. Very nice dealership to work with. More

Good experience new car Very nice attention on friendly people they told me exactly everything about the car how the process work so it was very smooth and nice in the proces Very nice attention on friendly people they told me exactly everything about the car how the process work so it was very smooth and nice in the process More

Car buying made easy Fastest, easiest, most enjoyable and stress free car buying experience ever. Everyone was absolutely wonderful. They were all knowledgeable, professio Fastest, easiest, most enjoyable and stress free car buying experience ever. Everyone was absolutely wonderful. They were all knowledgeable, professional and friendly. I recommend this dealer to anyone who hates the process of buying a car. They will totally change your mind. More

New Car Purchase I would recommend this dealership to anyone looking for honest answers and prices. Salespeople who work with you. Management is great! If any of my I would recommend this dealership to anyone looking for honest answers and prices. Salespeople who work with you. Management is great! If any of my family is looking for a good car I will send them to Hyundai of Everett. More

Amazing Salesman Hyundai of Everett is a Great Dealership. They go out of there way to get you into the vehicle that you want. I drove from Wyoming and waited for my Hyundai of Everett is a Great Dealership. They go out of there way to get you into the vehicle that you want. I drove from Wyoming and waited for my favorite salesman Jeff Perrigoue to come back from his days off to get my new vehicle! Becky Zuckerberg and Erin Lawhad in Finance made the paperwork fast and easy. Hyundai of Everett and the entire staff are Amazing, Amazing enough that I choose to drive from Wyoming to purchase my new Tucson and will again if I decide on another vehicle. Thank You Everyone! More

Parts and Service Communication Failure Recently, I purchased two vehicles and had an outstanding sales experience. Since, one vehicle experienced a tire failure (due to our own fault) that Recently, I purchased two vehicles and had an outstanding sales experience. Since, one vehicle experienced a tire failure (due to our own fault) that needed replacement. Living on a tight schedule, and being in another state at the time, I called parts to order a replacement. No commitment could be made on exactly when the tire would arrive only that it would arrive on Friday. Apparently, tire replacement is not available on weekends. Therefor, I asked parts to coordinate with derive to expedite the replacement on Friday. I was told it would not be an issue. I called on Friday to check on the status of the incoming tire as I was on vacation and able to immediately get to the shop. I was told the tire hadn't arrived but service was aware of my predicament and would be able to mount and balance as soon as it came in. Within an hour, parts called me back to let me know the tire had arrived. I immediately asked if service was ready for me to bring in the vehicle. Parts team transferred me to service. Service advisor was unaware of, what I thought was, the prearranged tire replacement. Rather than thank me for my business, and take care of the issue, I was made to feel as though I was a burden. Being it was Friday, the service advisor let me know how busy the shop was. The only confidence he inspired is that the tire would not get done. I was told I could drop off the vehicle and they would "try" to get it done but no commitment. Rather than deal with incertainty, I chose to use another dealership (non hyundai) to replace the tire due to the less than "service" minded experience. The non hyundai dealer has serviced my GMC truck for years and bent over backwards to find me a service time so that my (8 month pregnant) daughter's vehicle would be repaired and my time respected. Kudos to the upfront sales process at hyundai of Everett... Shame the follow up/service experience did not match. I will not send my daughters (recipients of the two vehicles purchased) to hyundai of Everett for service. If my time and needs are so easily dismissed... How will they be treated? More