Lee Johnson Hyundai of Everett

Travis and the folks at Lee Johnson are professional, trustworthy, and kind. I am so grateful they were able to assist before I was stranded somewhere. trustworthy, and kind. I am so grateful they were able to assist before I was stranded somewhere. More

We recently purchased a beautiful 2025 electrified GV70 from Lee Johnson Hyundai of Everett. We had a very easy and pleasant buying experience at this dealership. Our sales person, Jessica, was extremely k from Lee Johnson Hyundai of Everett. We had a very easy and pleasant buying experience at this dealership. Our sales person, Jessica, was extremely knowledgeable about the car, and very helpful in getting us acquainted with driving our new car. The sales manager, Jonathan, was a pleasure to work with; we quickly came to agreement on a price without the typical back and forth negotiations that often are part of car purchases. It was a refreshing change from our previous buying experiences. Becky, the business manager, was a whiz at getting the sales documents reading and explaining them to us. Signing was quick and we were soon on our way. It was a 5 star experience. We highly recommend this dealership! More

I came to this dealership because they have always had such superb customer service. Daniel was great! He went out of his way to get me the right car. He stayed with me through the whole process. such superb customer service. Daniel was great! He went out of his way to get me the right car. He stayed with me through the whole process. More

Good people. They help us very nice. Specially Preston. Thank you for the help everybody They help us very nice. Specially Preston. Thank you for the help everybody More

Really nice place. People ready to help you the minute you walk thru the doir People ready to help you the minute you walk thru the doir More

Friendly, prompt, efficient. The service department has a system that makes it easy to check in and out. Very pleasant experience and got me back to my day quickly. The service department has a system that makes it easy to check in and out. Very pleasant experience and got me back to my day quickly. More

I purchased my vehicle brand new from this dealership and was promised free oil changes for life as part of that purchase. Scheduling my recent oil change was smooth and uneventful, which is exactly what was promised free oil changes for life as part of that purchase. Scheduling my recent oil change was smooth and uneventful, which is exactly what I expected. Unfortunately, the experience completely fell apart when I returned to pick up my vehicle. At pickup, I was told I owed over $200 for the oil change. This directly contradicted the agreement tied to my purchase. When I calmly asked for clarification, what followed was one of the most unprofessional customer service interactions I have ever experienced. While another staff member was attempting to help me, an employee named Chris repeatedly inserted herself into the conversation. Her tone was sarcastic and dismissive from the start. She made smug facial expressions while I asked simple questions about why I was being charged for something I was told would be covered. At one point she smirked and laughed. When I asked if she was laughing at me, she responded with an exaggerated forced laugh. The interaction felt intentionally belittling. I was not upset about asking questions. I was upset about being treated with open disrespect while trying to understand why I was being charged for a promised benefit. This was not just poor service. It was humiliating and completely unprofessional. Customers should not have to argue to receive what was promised when they purchased their vehicle. Even more concerning is the behavior displayed during what should have been a routine conversation. This experience has seriously impacted my trust in this dealership. I will be extremely hesitant to return for service if interactions like this are considered acceptable. More

Easy to schedule, always start on time and finish ahead of estimate, friendly staff, explained the service. of estimate, friendly staff, explained the service. More

Staff was professional and polite, but if I'm going be to kept waiting as long and be charged as much as an independent mechanic's auto shop, then I'd just as soon spend my money on a mom-and-pop auto repair kept waiting as long and be charged as much as an independent mechanic's auto shop, then I'd just as soon spend my money on a mom-and-pop auto repair shop. More

We bought our Ioniq 5 at Lee Johnson’s Hyundai about a year ago. Whenever we bring our car in for a check up, the service department has always been fantastic. They have treated us very respectful and hav year ago. Whenever we bring our car in for a check up, the service department has always been fantastic. They have treated us very respectful and have acted expeditiously and have always solved our concerns. They definitely know what they are doing. More