Lee Johnson Chevrolet
Kirkland, WA
Filter Reviews by Keyword
By Type
Showing 515 reviews
Best car buying experience My wife and I had the best car buying experience. From the sales staff to the finance guy, it was the smoothest purchase of this size we ever experien My wife and I had the best car buying experience. From the sales staff to the finance guy, it was the smoothest purchase of this size we ever experienced. Kathy Cope was very professional and straightforward with us. She made sure we were satisfied with all aspects of our purchase. Connor took care of our financial and worked hard to get us the best deal. Jack also went over everything we needed to know and has a great personality. Thank you All for making us feel like family. More
Car detailed The work was completed within the time estimate I was given. I received a ride from your very nice shuttle driver home from and back to the dealership The work was completed within the time estimate I was given. I received a ride from your very nice shuttle driver home from and back to the dealership. The young man who was taking my payment noticed that the price didn’t match the quote they had given me and fixed it emediatly. I drove away in a beautiful clean fresh smelling car! Makes me very happy! More
Marcus did a fantastic job Marcus Andrews is one of the most informed, professional, friendly and helpful people I have the pleasure to do business with at a car dealer. Marcus Andrews is one of the most informed, professional, friendly and helpful people I have the pleasure to do business with at a car dealer. More
Great experience Had a great experience leasing a Chevy Volt from Sam Faidley. Sam is super helpful throughout the process. He is honest, straightforward and does not Had a great experience leasing a Chevy Volt from Sam Faidley. Sam is super helpful throughout the process. He is honest, straightforward and does not play any tricks. While some other dealers were trying to fool me around with fees, taxes, fake quotes, the experience I had with Sam in Lee Johnson was simply superb. More
5th Vehicle purchased from Lee Johnson-Thanks Bobby Mikolasy Great customer service and and outstanding purchasing experience once again. I have purchased many vehicles from LJ and all of them with Bob Mikolasy. Great customer service and and outstanding purchasing experience once again. I have purchased many vehicles from LJ and all of them with Bob Mikolasy. Bob does an outstanding job for the buyer and found me the rig I was looking for. This time I also got to work with his colleague Robby who was also outstanding. You can feel confident that this dealer will take care of you. More
Professional Service Again, the service was prerformed in a timely manor and very professional. I was able to wait in a clean, comfotable area, do some work and have a cu Again, the service was prerformed in a timely manor and very professional. I was able to wait in a clean, comfotable area, do some work and have a cup of coffee. More
Great service Staff is always very friendly, helpful and professional. The service is always of good quality and prompt. Your shuttle service is very much appreciat Staff is always very friendly, helpful and professional. The service is always of good quality and prompt. Your shuttle service is very much appreciated. Thank you! More
Good purchasing experience We picked the exact car we wanted by checking the dealership's useful and updated inventory on their website. Before we even went to the shop, Sam pr We picked the exact car we wanted by checking the dealership's useful and updated inventory on their website. Before we even went to the shop, Sam provided a very competitive, final price, so we could expect what we would have. We came in the day when Sam was not in office (which we knew in advance), and were helped by Robbie. Other than some minor initial confusion, the whole process was very smooth. Robbie was very helpful and friendly, and the paperwork was done quickly. Overall, it was a very nice car purchasing experience. More
Antenna replacement Great experience from beginning to end. I contacted OnStar about a problem I was having with GPS not working. On my display it had a square with GPS Great experience from beginning to end. I contacted OnStar about a problem I was having with GPS not working. On my display it had a square with GPS and a red X through it. The OnStar rep, Derek< helped trouble shoot the problem and determined I need to go to the dealer for service to fix the issue. He said he read a memo about faulty antennas causing the problem. Derek connected with Lee Johnson, Cindy, to set up an appointment. When Cindy came on the line she was aware of the issue and had multiple appointments available the next day with Tom the Service Advisor. Tom was responsive as usual. The problem was diagnosed, and Tom kept me informed during my wait. The antenna was replaced and I was on my way again with everything working. Thank you, Dave Rowe More
Great Service! I brought my car in and they had the paperwork ready to go. Within a couple of minute a service tech was already rotating the tires on my car. They ev I brought my car in and they had the paperwork ready to go. Within a couple of minute a service tech was already rotating the tires on my car. They even washed my car before bringing it out to me! More